Rimini Street

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News for 2012

	On the Sunny Side of the Rimini Street 01.16.2012 Rimini Street's successful Q4 and year-end 2011 results are highlighted by IT Jungle. With average contract length increasing to 15 years and nearly $400 million in sales bookings backlog, the article reports, "The average contract length and the booking backlog are notable because they indicate an ERP customer base that doesn't seem to contemplating significant changes."
	Rimini Street crushes it in Q4 2011 01.11.2012 ERP industry expert Dennis Howlett highlights Rimini Street's record Q4 and 2011 year-ends results. In addition to the 126% increase in sales bookings and more than $33 million in revenue, Rimini Street announced nearly $400 million in sales bookings backlog, a number that represents the future potential value of signed client contracts and also will help in the Company's continued growth and investment in new and innovative service offerings for clients.
	Third-party Oracle support shows increased interest 01.11.2012 According to a survey conducted by SearchOracle.com, more Oracle licensees are considering third-party support as part of their ongoing ERP strategy. In a 2010 survey, nearly one-third, or 32% of SearchOracle.com readers said they always consider third-party support. In 2011, the number jumped to 41%.

News for 2011

	Enterprise software's maintenance model faces triple threat 12.08.2011 ZDNet positions Rimini Street as an influential player in the constantly evolving software landscape, and a major threat to today's existing the software vendor support model.
	Rimini Street Expands Support To Oracle Database 10.05.2011 Rimini Street recently announced expansion of its award-winning support services to cover Oracle Database products. As reported by InformationWeek, Rimini Street Support for Oracle Database is available immediately and will include many of the same innovative, high-value services that have already made it the industry leader in third-party support, such as support for a minimum of 10 years without required upgrades, named Primary Support Engineers assigned to each client with no offshoring of support calls, and 24/7 coverage with a 30-minute-or-less guaranteed response time.
	Rimini Gets ISO: 9001 Certification 09.13.2011 As IT Jungle reported, Rimini Street recently achieved a significant milestone when it earned its ISO 9001:2008 certification after completing a rigorous evaluation by an independent, accredited auditing body. No other third-party enterprise software support provider has earned ISO certification for the provision of their support services and Rimini Street is continuing to lead the industry in its focus on innovation and quality in every aspect of its support services.
	Study: Sharp rise in ERP users mulling support alternatives 07.19.2011 IDG reports that "a growing number of ERP software customers are considering a jump to third-party software support providers" according to new data from industry analyst R "Ray" Wang. The survey, conducted by Constellation Research, found that more than 90% of respondents cited cost pressures as a reason and another 80% expressed dissatisfaction with the value they are receiving from vendor-provided support. Wang reviews this survey and additional key findings in a recent webinar hosted by Rimini Street.
	Oracle customers face rising support costs following Fusion application roll-out delay 07.15.2011 ComputerWeekly reports that Oracle is losing touch with customer realities and that licensees may face an increase in support fees this year as the release of Fusion Applications meets with further delay. Oracle user group leaders emphasize that Oracle customers are unhappy and that Oracle risks customers going elsewhere for support. Rimini Street is highlighted as a viable option for licensees who opt to save at least 50% in annual support fees and avoid expensive upgrades.
	Oracle and SAP tormentor arrives in UK channel 06.22.2011 In response to increasing demand from Oracle and SAP licensees in EMEA, Rimini Street announced 10 new channel partners across the region. These strategic partnerships will not only help the company meet this demand and expand coverage area across EMEA, but also help to break open the market for independent, third-party enterprise software support. As this article by CRN reports, "The channel has been issued with a call to arms by a third-party maintenance firm looking to break the monopoly that Oracle and SAP enjoy on support for their own enterprise software."
	The move from SAP support to Rimini Street pays off for some 05.10.2011 The high cost of SAP vendor support is a source of major concern for SAP licensees. Companies who choose Rimini Street support over vendor support are able to cut their SAP software support fees by 50 percent and benefit from more responsive support and premium services. This article profiles two organizations who moved to Rimini Street and reveals their decision-making process and the benefits they have achieved since switching to third-party support.

News for 2010

	Cash-Strapped Agencies Seek Lower IT Maintenance Fees 11.02.2010 The public sector is facing the worst economic crisis in recent years, threatening hundreds of thousands of jobs and making it challenging to maintain proper staffing levels and support critical programs in education, protection and social services. This article reviews how several revenue-starved municipalities targeted software maintenance fees paid to IT vendors as an area for cutting costs. As the City of Overland Park discovered, Rimini Street replaces vendor annual support with guaranteed immediate savings of at least 50 percent while delivering an ultra-responsive support program with premium services.
	12 Most Disruptive Enterprise IT Vendors 09.25.2010 InformationWeek VP and Editor-in-Chief Rob Preston highlights Rimini Street in his list of the “12 Most Disruptive Enterprise IT Vendors.” Selected alongside industry giants Google and Amazon, Preston cites Rimini Street for redefining the industry’s approach to annual maintenance and support for enterprise software – an approach that has translated into significant savings for hundreds of organizations’ IT budgets.
	ECC 6.0 customers looking for third-party SAP support, Rimini Street CEO says 08.03.2010 The number of SAP customers transitioning to third-party support has already exceeded expectations with a slight majority of these customers running the current ECC 6.0 release, disproving the misconception that third-party support is only for customers running older R/3 releases. In this interview, Rimini Street CEO Seth Ravin also highlights how third-party support is a long-term strategy for SAP licensees with an average contract length of 10 years.
	Rimini Street Expands UK Operations 07.30.2010 UK businesses are increasingly joining their North American peers in switching to third-party technical support to cut costs of owning big-ticket enterprise software. The global economic downturn is driving more and more UK companies to cut costs yet many are constrained by their inability to make meaningful staff cuts. Instead, UK companies are looking to reduce maintenance costs as a non-political way of adjusting to economic change. Rimini Street is rapidly ramping up its UK operations in response to market growth.
	Third-Party Oracle Applications Support Continues to Grow in Popularity 07.15.2010 Demonstrating the growing popularity of third-party support, a recent research survey by leading industry analyst Ray Wang revealed that interest for third-party maintenance services more than doubled from Q3 2009 to Q1 2010. Further, 92 percent of end users were found to be considering third-party support for their Oracle applications in the first quarter of 2010. This article highlights the success of one organization that transitioned to third-party support. El Camino Hospital, the “hospital of Silicon Valley,” gets ultra-responsive support while saving in the neighborhood of 50 percent on support costs after switching to Rimini Street’s support program.
	ERP: How and Why You Need to Manage It Differently 01.27.2010 IT leaders have been frustrated with ERP maintenance costs for years. One company that heavily customized its ERP software and was never able to implement even one enhancement pack states, "We paid maintenance for nothing.” For a better value in software support, more companies are turning to third-party providers such as Rimini Street.
	Global CIO: 20 SAP Add-Ons That CIOs Will Love 01.07.2010 Analyst Ray Wang highlights third-party support as a top 6 category on his SAP Optimization List and names Rimini Street as the "clear leader" in the category. As a proven software support solution, Rimini Street offers maintenance, tax updates, and regulatory changes for half the cost of SAP support.

News for 2009

	The top nine SAP stories of 2009 12.21.2009 Rimini Street's launch of third-party support for SAP is a top story for 2009. Driven by client demand, Rimini Street expanded its SAP support program to include ECC 5.0, ECC 6.0, and BW 3.5 along with older R/3 releases. Early adopters validate that Rimini Street's ultra-responsive support methodology and premium services deliver more value than SAP support.
	As SAP shows 'clear path forward,' some users look to stay behind 12.10.2009 IT executives attending Sapience 2009 learned about strategies for extending the return on investment from their SAP software, including third-party software support. With SAP's decision to eliminate its lower-cost support option, Rimini Street's support program is touted as an attractive option for organizations looking for a better value in SAP software support.
	Q&A: Rimini St. executive talks plans for JD Edwards support 10.13.2009 Q&A with Ray Grigsby, Rimini Street vice president of global support services for JD Edwards software, discusses Rimini Street’s global support practice for the rapidly growing JD Edwards line of business.
	An Emerging Threat to Oracle and SAP 09.28.2009 Large enterprise software companies Oracle Corp. and SAP AG face a small but potentially dangerous threat from smaller companies competing in very-profitable area of maintenance, this Barron's article reported. Barron's said small start-ups, such as privately held Rimini Street, are moving in on the steady business the giants have in fixing and upgrading clients' computing systems. Maintenance fees account for roughly half of total revenue for Oracle and SAP, Barron's said, adding that Oracle's fees boast gross margins north of 90 percent. The problem for Oracle and SAP, according to Barron's, is that Rimini charges roughly half what they do, and is a long-term threat.
	Rimini Street ups the support ante: expands international support 08.19.2009 Enterprise software expert reports that Rimini Street expansion of global support signals a sea change in the way companies contract for support services, with conservative Fortune 500-type companies now considering third-party support as a better value than vendor support. Already, Rimini Street's newly introduced SAP product line is generating 20 percent of its lead volume. Other signs of maturity: Rimini Street is providing support for 18 European countries and expanding its physical presence in Europe, has a footprint in China, and is talking about South America.
	Have Oracle & SAP Hit Tipping Point With 22% Fees? 07.23.2009 Rimini Street’s rapidly growing business in enterprise software support may be early indications of powerful seismic shifts in the software maintenance model, as more organizations object to excessive vendor software maintenance fees. Annual fees totaling 22 percent of software purchase price are driving vendor software maintenance margins above 90 percent at the expense of their customers. Reducing software maintenance “entitlement costs” through third-party support is becoming an acceptable option for retaining hard-fought IT budget dollars.
	Apps Support Firm Plans to Expand into Europe, Asia 07.13.2009 Private equity investment from Adams Street Partners supports Rimini Street’s global expansion, which includes the opening of offices in Europe, Latin America, and Asia.
	Innovation Dreaming Won't Stop Enterprise Software Screaming 06.11.2009 Enterprise software companies are failing to innovate by focusing on what's in it for them rather than what's best for their customers, especially related to expensive software maintenance fees. The "meteoric rise" of Rimini Street comes from applying innovation to enterprise software support. "Oversoftwared" companies are responding to Rimini Street's simple message: half-off ERP maintenance and support fees for Oracle and SAP customers looking to just use the software they already have.
	News Analysis: Rimini Street Launches Third Party Maintenance for SAP 05.16.2009 In his Software Insider's newsletter, industry analyst Ray Wang highlights Rimini Street's launch of its SAP support program at Sapphire 2009, citing significant interest in the third-party support among Sapphire 2009 attendees. Wang states that demand for third-party support appears to be strong and encourages customers to include third-party support options as part of an enterprise applications strategy.
	Rimini Street Says JD Edwards Support Business Quadrupled Last Year 05.12.2009 While new software license sales are down, more and more software licensees are turning to third-party maintenance and support to maximize the return on their software investment. Last week at the Collaborate 2009 Conference, Rimini Street announced a quadrupling of its JD Edwards support business and unveiled a multi-million dollar expansion of its global JD Edwards support capabilities.
	Rimini Street Keeps Cashing in on Half-Off Oracle and SAP Maintenance Fees 05.12.2009 Q&A with Rimini Street President and CEO Seth Ravin at SAP's 2009 Sapphire conference examines the broad customer interest in third-party SAP software support and explains why enterprise software companies are struggling to address customer concerns over escalating support and maintenance costs. As a result, notes Ravin, software licensees are increasingly making the strategic decision to leverage third-party support and maintenance to cut annual support fees in half, run their current releases for the next 10 to 15 years, and avoid the ongoing costs of upgrades every two to three years.
	Rimini Street Chief: Where's the Maintenance Cost 'Peace Dividend'? 05.12.2009 Current software releases are more stable than ever, with more functionality and increasing life spans compared to a decade ago. Yet as the costs to support these systems go down, enterprise software vendors are keeping this 'dividend' to themselves and in some cases even raising support fees. As Rimini Street President Seth Ravin points out, the economics of enterprise software today look a lot like ink cartridges in the printing industry, where vendors give away the licenses to gain the maintenance and consulting revenue streams.
	Cutting Software Maintenance Costs 101 05.12.2009 Tips for lowering software maintenance costs include waiving maintenance fees on software not being used; cancelling non-essential maintenance contracts; and choosing a reduction in maintenance fees over a license discount.
	SAP Sapphire 2009: Big Show, Big Questions, Big Stakes 05.11.2009 SAPPHIRE 2009 wasn't your standard SAP show. There was a different feeling at the 2009 event due to the global financial recession and a growing user backlash against rising maintenance and support fees.
	Rimini Street Readies SAP Support Services 05.11.2009 SAP software support program expands from an R/3 focus to include newer ECC 5.0 and 6.0 platforms. Broader SAP support coverage was driven by growing interest among SAP customers for savings of at least 50 percent off their current SAP support bills; support through 2020 and later for existing releases; and customization support at no extra cost. In the article, industry analyst Ray Wang warned customers to resist vendor appeals to combine multiple support contracts under a single new agreement.
	Rimini Street launches third-party SAP support for SAP ERP, BW releases 05.11.2009 At SAP's Sapphire 2009 show, Rimini Street announces support services for SAP that are designed to reduce SAP support costs by at least 50 percent.
	Oracle fees for maintenance and support under fire 03.13.2009 Oracle customers are balking at the high annual fees for software maintenance and support, which is calculated at 22 percent of the software license price. As these fees are bolstering Oracle's revenues, any effort from Oracle to cave on support would lead to severe financial repercussions. This makes third-party support from Rimini Street an attractive option, for both Oracle and SAP licensees.
	Software Maintenance Fees: Time For This Model to Change? 01.26.2009 This cover story exposes how the software maintenance model is coming under intense CIO scrutiny and details how CIOs are using options like third-party software maintenance to avoid paying non-negotiable 22% vendor maintenance fees. The success of Rimini Street client Santa Fe Natural Tobacco Company is highlighted as third-party support continues its fast-paced growth.
	Five Tips to Create a Recession-Proof ERP Vendor Strategy 01.14.2009 Industry analyst Ray Wang details five tips for optimizing existing investments in packaged applications as part of a recession-proof ERP strategy. Included as one of his five tips, Wang advises companies to consider third-party software support from Rimini Street to free up money to fund not only budget cuts but also potential revenue sources for innovation.

News for 2008

	Ditching Siebel for Rimini Street CRM support the right move for Enable Holdings 12.09.2008 Since switching from Oracle Annual Support to Rimini Street Support two years ago for its Siebel CRM system, Enable Holdings has significantly reduced its support costs and received personalized support and service that they could only dream of from Siebel. Plus, they can run their current Siebel version through at least the year 2020 with no costly, required upgrades.
	UBid Confirms Software Support Switch for Rimini Street 12.03.2008 Online auction retailer uBid.com validates the value of third-party support, confirming they have realized significant annual support cost savings and more responsive service in the two years since switching to Rimini Street Support.
	Challenges Adding Up For SAP 05.29.2008 Interview with Seth Ravin, CEO of Rimini Street, regarding Rimini Street's launch of Support Services for SAP at a 50% savings as one of several challenges facing SAP going forward.
	SAP support dilemma highlighted at Sapphire 05.07.2008 SAP eliminates lower cost support option, effectively raising support fees to 22%, just one day after Rimini Street, a third-party support provider for JD Edwards, Oracle and Siebel products, announced plans to begin offering an SAP alternative.
	Rimini Street Will Now Offer Maintenance Support for SAP's R/3 Products 05.05.2008 At SAP's annual Sapphire Conference in Orlando, Fla., Rimini Street announces the expansion of its industry leading support program to include SAP software.
	Rimini Street Adds SAP, Passes on TomorrowNow 05.05.2008 After making a name for itself with lower-cost support for Oracle, Rimini Street will attack the SAP market next year -- but passes on a potential acquisition of TomorrowNow, as clients of the SAP division are already moving to Rimini Street for stability and long-term support.
	The Man Behind 'Half Off' Third-Party Software Maintenance 04.11.2008 Rimini Street's Seth Ravin has quietly amassed nearly 200 customers who don't want to pay Oracle's annual maintenance fees. In an interview, Ravin discusses why that's so, the turbulence in the market and whether SAP is next on his product offering list.
	How to Spend (and Not Bust) Your 2008 IT Budget 01.02.2008 With a recession looming, IT budgets are under pressure. eWeek surveys influential industry analysts for tips to prioritize and allocate scarce IT dollars. Third party software maintenance is highlighted by Forrester Research principal analyst Ray Wang as a way to maximize your IT dollars.

News for 2007

	Stop overpaying for support 11.13.2007 Feel like your vendor is failing to live up to its maintenance fees? This article explains the value gap and why companies are considering 3rd party support. Forrester analyst Ray Wang details how you may be paying 2.5 times your original license cost to maintain your applications and that customer analysis reveals 3rd party support is performing as well or better than vendor support.
	School District Picks Rimini St. Over TomorrowNow 09.13.2007 Birdville Independent School District selects Rimini Street's more innovative support features and better value over Oracle and SAP's TomorrowNow for support of its PeopleSoft system. Birdville has achieved savings of up to 60% on their annual support costs and in side-by-side service comparison tests over 6 months, Rimini Street outperformed Oracle on every support case - resolving each issue before Oracle even responded.
	Oracle Support Services Get Mixed Reviews 08.30.2007 This article highlights customer challenges and frustrations with Oracle's support model, and why customers are turning to Rimini Street for personalized, ultra-responsive service directly from experienced engineers assigned to each customer. Rimini Street clients also save more than 50% in annual support costs when compared to Oracle.
	Interview: Seth Ravin on Third-Party Software Maintenance 08.28.2007 In-depth Q&A session with Rimini Street CEO Seth Ravin touches on a wide range of topics including the origins of third-party software maintenance, how software company strategies reinforce the need for alternative support, and the debunking of several third-party software maintenance myths.
	High Five: Meet Seth Ravin, CEO Of Rimini Street 08.11.2007 InformationWeek profiles third-party support pioneer and Rimini Street founder & CEO Seth Ravin, highlighting his unusual journey to Rimini Street.
	Siebel maintenance costs cut 50% by third-party support vendor 06.07.2007 This profile of Rimini Street client Beekley Corporation addresses the increasing trend and reasons why organizations are looking to someone other than their enterprise software vendor to support their enterprise applications. Ray Thomas, Beekley's acting director of operations, explains why 3rd party support is the right choice for their Siebel system, including poor vendor support, steep upgrade costs, and expensive maintenance fees. Thomas also details how Rimini Street has resolved all their support wishes at a 50% savings in support costs.
	Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider? 04.20.2007 Industry Analyst P.J. Jakovljevic explores the growing trend of software customers turning to third-party support and maintenance as a way to improve the return on their existing software investments. Jakovljevic also details the inherent advantages of a software vendor-neutral provider of alternative support as opposed to the possible taint and hidden agendas associated with alternative support providers that are aligned with major software vendors, like TomorrowNow and Systime.
	The pros and cons of third-party software support: Oracle-SAP suit sparks discussion of going with a third party 04.17.2007 This analysis of the growing third-party software support market highlights the success of two Rimini Street clients as examples of the hundreds of organizations who are now successfully using third-party support to significantly reduce support costs while receiving better service than previously provided by the software vendor. An industry analyst and the Rimini Street clients detail the advantages of third-party support over standard vendor support, including Rimini Street's support for customizations in addition to vanilla code, no required upgrades, code fixes that do not require huge bundles of prerequisite fixes be installed, and significant savings in annual support costs.
	Oracle vs. SAP: Rimini Street Weighs In 03.23.2007 Interview with Rimini Street CEO Seth Ravin where he notes that Oracle is a big proponent of third party support with launch of its own third-party support options for SAP and Red Hat at 50% savings. Ravin also clarifies that the Oracle vs. SAP lawsuit is about specific alleged SAP/TomorrowNow business activities in recent months, not about third-party support in general. The lawsuit has put SAP/TomorrowNow clients in the middle of increasing hostilities between Oracle and SAP.
	DST arrives; time switch appears to have been smooth 03.11.2007 Article features Rimini Street's proactive work with clients to prepare for Daylight Saving Time changes, and includes discussion by a Rimini Street client about how Rimini Street's customized step-by-step instructions and expert engineering assistance helped assure a smooth and successful Daylight Saving Time transition for the client's mission-critical 24x7 enterprise software.

News for 2006

	The Next Generation of Leadership in Enterprise Software 11.01.2006 Recognizing his role as the pioneer of third-party enterprise software support, Seth Ravin is named one of the Top 25 New Generation Leaders of enterprise software.
	Rimini Street Going Global with Offices in Asia-Pacific 10.23.2006 Rimini Street announces that it's going global at Oracle's annual OpenWorld conference in San Francisco. At the same time many Oracle customers, focused on maximizing the return on their existing system investments, are taking a wait-and-see approach to competing SOA technologies and to the next-generation suite of applications that will mature over the next decade.
	Rimini Street Hires SAP Execs as TomorrowNow Expands Operations 10.16.2006 While SAP subsidiary TomorrowNow was celebrating a new office expansion in Texas, two of its most senior leaders responsible for PeopleSoft technology support and nearly 500 tax & regulatory updates jumped to rival Rimini Street.
	Rimini Street Offers JDE Support Services 09.25.2006 Rimini Street launches support for JD Edwards products in addition to current support for Siebel and PeopleSoft products. Support is offered on 24/7 basis by US-based named engineers, at a 50% cost savings compared to current Oracle rates.
	Lower-Cost Options Free IT From Software Maintenance Fees 08.28.2006 Expenses from maintenance contracts can exceed the cost of the original software license over time. Third-party maintenance vendors like Rimini Street fill tech support needs by providing technical support, software fixes, and regulatory updates and offer 24-by-7 service with guaranteed 30-minute response time, all at half the price of what Oracle charges for support.
	Chopping Software Maintenance Fee 08.15.2006 Enterprise software customers are increasingly being forced to undergo major upgrades in order to receive support from enterprise software companies, highlighting the need for alternative support providers. With Oracle acquiring enterprise application vendors PeopleSoft, Siebel and J.D. Edwards in recent years, the need for alternative support providers has increased dramatically. This article profiles third-party maintenance vendors as well as gives an in-depth look at two of Rimini Street's clients.
	Third-Party Companies Jolting Software Field 06.21.2006 Buyers of business software have been totally reliant on the firm that sold them the software for bug fixes and routine support. That's starting to change. Rimini Street founder Seth Ravin is highlighted as the key creator and innovator of the third-party support market.
	SAP division to support Siebel product 05.12.2006 Rimini Street Inc. of Las Vegas, created by TomorrowNow co-founder Seth Ravin after he sold his stake in that company to SAP in January 2005, began supporting Siebel products in January this year and plans to support PeopleSoft products from the third quarter.
	Should Siebel customers expect a hike in CRM support costs? 02.21.2006 Rimini Street, Inc. is an example of a third-party provider of Siebel maintenance that offers more intimacy with a customer and a better understanding of their environment.
	App Support Upstarts Promise Lower Costs 02.13.2006 Rimini Street and SAP Division expand customer bases and continue to grow the alternative support sector.
	TSANet Announces New Member; Rimini Street, Inc. Joins Multivendor Support Alliance 01.24.2006 Rimini's membership in TSANet helps deliver a solid multivendor communication framework that helps in its provisioning of next-generation primary support services to ERP software licensees.
	Siebel Support Company Rimini Buys ERP, CRM Consulting Group 01.11.2006 Further expanding its presence and customer footprint, Rimini Street, the established leader in third-party support & maintenance for Siebel licensees, acquires Siebel specialist consultancy Sidney Blue.

News for 2005

	Rimini Street Eyes Siebel Biz 10.17.2005 Rimini Street stole some thunder of the Siebel North American conference by launching its own Siebel support services during the conference. Industry analyst Josh Greenbaum observes that Rimini Street has "tremendous potential".
	Third Parties Eager To Offer Alternative To Oracle Lifetime Support 10.06.2005 "Oracle Lifetime Support" likely to significantly raise support costs for licensees, while at the same time lowering service levels, making offers from alternative support providers such as Rimini Street even more attractive.
	Oracle's Offer Of A Lifetime 10.03.2005 Oracle details plans to raise fees and lower service levels on support & maintenance contracts.
	Oracle Unveils Its First Fusion App 09.20.2005 While Oracle works to get its Fusion plans noticed, Rimini Street comes forth with a strong value proposition. An alternative maintenance and support vendor, Rimini "has one-upped the nascent [Siebel] acquisition by offering maintenance contracts on Siebel software for half the price of Oracle [provided] contracts."
	New Competitor Springs Up as Oracle and Siebel Execs Join Hands on Stage 09.20.2005 Rimini Street makes a strong play in the third-party support market, attracting significant industry attention with its offer of superior support on Siebel applications at half the price of regular Oracle maintenance contracts.
	Oracle to Face Competition for Siebel Fees 09.19.2005 Rimini Street will offer Siebel software licensees a choice of maintenance and support programs that provide savings of 50 percent or more compared to current vendor annual maintenance fees.

The City of Flint needed to save money on its PeopleSoft HR/Payroll support but also needed a support partner with a proven track
record the City could trust to deliver. After reviewing the bids of several companies, Rimini Street was selected for the significant cost savings and the additional support features it offered over other software support providers.

	Analyst Report: Benefits from Third-Party Support: Rimini Street
	Analyst Report: Saving on SAP with Rimini Street