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Rimini Street Services

Learn why clients are choosing Rimini Street's ultra-responsive third-party support program
over software vendor support.


City of Flint Michigan

The Rochester City School District has a rich history of excellence in urban education. Its schools provide a quality education for approximately 32,000 students in pre-K through grade 12, as well as 10,000 adults. Rochester offers opportunities for students to enroll in world-class programs with world-class teachers and staff in supportive communities of learning.


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City of Flint Michigan

The City of Flint, Michigan has a rich industrial history and plays a leading role in the manufacturing belt of the United States. Deeply connected to the automotive industry, Flint is the birthplace of General Motors and the United Auto Workers.


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Jalpak

JALPAK International America (JPIA) is one of the largest travel agents in North America, offering a full range of travel arrangements for customers looking to visit Asia and Europe, as well as North and South America. For over 40 years, JPIA has provided memorable trips to its clients with customer service that exceeds the industry’s highest standards.


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pittsburgh ps logo

Pittsburgh Public Schools serves nearly 30,000 students in 66 schools, making it the largest school district in Allegheny County and the second largest in all of Pennsylvania. It is considered one of America’s premier school districts, with a heavy emphasis on academic excellence and well-managed, innovative programs.


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sfn logo

SFN Group (NYSE:SFN) is a strategic workforce solutions company that provides professional services and general staffing to help businesses more effectively source, deploy and manage people and the work they do. As an industry pioneer, SFN Group has sourced, screened and placed millions of individuals in temporary, temp-to-hire and full-time jobs for more than 60 years.


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Graham Packaging™ is a worldwide leader in the design, manufacture, and sale of value-added, custom blow-molded plastic containers for branded consumer products. The company uses technology and innovation to deliver solutions that meet its customers' needs for new designs, product performance requirements, cost management, and sustainability.


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southco logo

Southco is a design manufacturer of fasteners, hinges, and latching systems for industrial applications. Through innovation and strategic acquisitions, the company has built an unmatched portfolio of access hardware solutions.


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Pegasus

With its endless innovations and reputable customer support, Pegasus has become the largest third-party marketing and reservation provider in the world. With its endless innovations and reputable customer support, Pegasus has become the largest third-party marketing and reservation provider in the world. More than a thousand websites and services have their hotel reservations powered by Pegasus. Pegasus processes nearly 4 billion transactions each month.


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This healthcare provider is one of the nation’s largest long-term care and rehabilitation therapy providers. It employs over 38,000 people, each one dedicated to the delivery of quality health care to the residents and patients in its various Centers.


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This cutting-edge hospital is a two-campus facility with 550 beds. The hospital has a long history of IT innovation, beginning in 1965 when hospital staff worked with a leading aerospace company to develop the first software ever used in the practice of clinical medical care.


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Major Publisher

This global firm is a leading publisher and distributor of children's books, and a leader in educational technology and children's media. Like other companies, this publishing firm has had to economize during a worldwide recession: for instance, finding ways to do more with less by consolidating its overall application architecture and moving to third-party support for selected enterprise applications.


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Major Insurer

 

This dental insurance firm has been providing dental benefits to members since 1966. It serves approximately eight million members across seven states.


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Rimini Street Testimonials
Rimini Street has quickly resolved every single service request we've raised with the most responsive service level we have ever experienced
Software maintenance is an insurance policy we can't afford to live without and Rimini Street is an insurance policy we can easily afford
Rimini Street offers a proven annual support program at a savings  of at least 50 percent in annual support fees that all organizations should  consider in their strategic IT planning.
We continue to be impressed with the quality and completeness of our Rimini Street tax and regulatory updates. Their proven process is a key advantage of Rimini Street's third-party support program
Upon transitioning to Rimini Street, we immediately felt that we were getting more value and better service.
Metro Vancouver is impressed with Rimini Street's responsive service, knowledge of our PeopleSoft environment, and attention to detail in the delivery of our tax and regulatory updates. Rimini Street consistently provides us with timely updates ahead of our deadline, and their update quality reduces the time, effort and expense of applying them
We had given up calling Oracle for technical support because it was such an ordeal, but with Rimini Street we don't have to go through a laundry list of questions that don't have any application to our problem. Now it's immediate, helpful and correct.
By providing us with a dedicated Primary Support Engineer, Rimini Street offers a level of personalized support for our tax and regulatory updates, as well as for our entire PeopleSoft system, that was lacking from our previous support provider.
Rimini Street offered a compelling solution that provides continued full support for years to come without having to upgrade.  We're getting excellent service and saving more than 50 percent in annual support costs. We even get full fix support for our customizations at no additional fee.
Rimini Street has allowed us to redirect annual cost savings and resources to other important IT projects


Infoweek Webcast

On-Demand Webcast for
SAP Licencees:
How One Customer Cut the Total Cost of Maintenance for Its SAP System


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Speakers:
Eric Robinson, IT Director, Color Spot Nurseries
Greg Leiner, Director, SAP Sales Engineering, Rimini Street

Infoweek Webcast

On-Demand Webcast:
An Executive Primer on Cutting Costs with Third-Party Software Support

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Speakers:
Ray Wang, Altimeter Group
Seth Ravin, Rimini Street
Bob Evans, Global CIO


White Paper: Seven Reasons Why Software Licensees
Choose Third-Party Support

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