Rimini Street Support Services for Siebel

Rimini Street offers support services for a wide range of Siebel products and releases, from older 6.x to recent 8.0.x releases.

Each Rimini Street client receives personalized service from their primary support engineer and behind-the-scenes engineering experts with 24/7/365 support with guaranteed 30 minute or less response time.

Best-in-Class Support Services for Mission-Critical CRM

Siebel Customer Relationship Management applications support the vital revenue generation and customer care business processes for thousands of organizations around the world. With the most experienced team in the industry, Rimini Street helps Siebel licensees maximize their system investment by helping them run for 10 years or more while saving 50 percent or more in annual maintenance fees as compared to Oracle Annual Support.

Rimini Street was the first to offer alternative support for Siebel applications and continues to be the industry leader in Siebel support services. Rimini Street’s acquisition of Siebel consulting firm Sydney Blue is just one example of our dedication to fielding the most senior and experienced Siebel support team possible.

Continue Full Support Without Any Required Upgrades

Rimini Street offers Siebel licensees the ability to remain on their current, stable releases through the next decade and beyond without any required upgrades. Rimini Street clients save at least 50 percent on annual support costs compared to Oracle Annual Support, enjoy a more responsive level of service, and maximize the return on their current system investment.

Support Ending for Major Siebel Releases

Oracle is terminating Premier Support for several major software releases in 2010 and 2011, impacting hundreds of Siebel licensees. Every Siebel licensee should understand their current release levels and maintenance renewal dates to ensure full support for critical issues and to avoid paying penalty fees. Rimini Street experts are available to answer your Siebel support questions—contact us.