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Enterprise software customers continue to defer upgrades that no longer deliver a convincing business case. Absolute R&D investments by software companies are shrinking, and enhancements to current systems offer little functional value. In fact, according to a recent survey1 by the Oracle Application User Group, Oracle users said the number one reason for performing an upgrade was simply “end of support” – in other words, they had to.
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For a strategic consultation regarding your future applications road map and support options, contact us.
1OAUG Research Line, "ERP Upgrades: What's Your Philosophy? 2012 OAUG Survey on Enterprise Application/ERP Suite Upgrade Strategies," February, 2012, pp. 11, 16.
"By taking control of our upgrade strategy, SFN Group is able to save millions of dollars in annual support fees and forced upgrade costs."
-Paul Tymchuck, VP Information Technology, SFN Group
"We believe ERP upgrades, the primary motivation to pay maintenance fees, are on the wane because it's a mature market. Vendor investments in R&D are on the decline, innovation is lagging and redeployment costs are multiples of the license fee."
-Cowen and Company, September 2009