Client Portal

Your Personal Support Connection

The Rimini Street Client Portals are available 24 hours a day, 7 days a week. If you are reporting a serious issue requiring immediate attention, you can elect to call our Rimini Street Support Hotline or log a case using one of the portals below. A Senior Support Engineer will begin assisting you immediately.

Rimini Street U.S. Support Hotlines: Rimini Street Regional Support Hotlines:
JD Edwards Clients: +1 888-298-4992 or +1 925-484-9201
Oracle E-Business Suite (EBS) Clients: +1 888-638-2659 or +1 925-484-9218
Oracle Technology, Hyperion Clients: +1 888-638-2659 or +1 925-484-9218
PeopleSoft Clients: +1 888-638-1736 or +1 925-484-9202
SAP Clients: +1 888-638-1737 or +1 925-484-9241
Siebel Clients: +1 888-638-1795 or +1 925-484-9200

Australia: 1-800-612-661
Brazil: 0-800-892-2199
Canada/US: 1-800-863-0865
China: 10-800-713-1112(N) 10-800-130-1072(S)
Czech Republic: 800-700-396
Finland: 0800-917-252
France: 0800-911162
Germany: 0800-184-4814
India: 000-800-100-7823
Israel: 1-809-315625
Japan: 0800-919-9062
Malaysia: 1-800-813-774
Mexico: 01-800-099-0496
Netherlands: 800-022-1138
New Zealand: 0800-001317
Philippines: 1-800-1-110-0907
Poland: 0-0-800-141-0145
Saudi Arabia: 800-844-8869
Singapore: 800-130-2265
South Africa: 0-800-983-606
South Korea: 003-0813-1766
Switzerland: 0800-802-545
Taiwan: 00801-14-7192
Thailand: 001-800-13-202-9431
United Kingdom: 0808-189-1301

We provide our clients with two unique portal experiences:

Client Support Portal
The Client Support Portal features a streamlined, easy-to-use interface for rapid data entry, primarily designed for logging of standard cases.

Client Enterprise Portal
The Client Enterprise Portal is designed for directors, managers and power users and provides a simple, scannable view of interactions with Rimini Street, along with additional resources. Users of this edition of the portal have received an email titled "Client Enterprise Portal" containing login credentials for this site.