Rimini Street, Inc

“I can’t think of any organization that does not want to save software maintenance support costs. To also get customizations supported is a huge bonus. In this case, it has meant that IT has been able to retain the essential talent it needs in order to build the tools that help its 580,000 students get the education they need.”

Joel Gibbons, IT Director
National FFA

Challenges

National FAA's core business is education and career building for agriculture students. A non-profit organization relying on charitable contributions, it must watch every line item in the budget to ensure that funds go to helping students. Maintenance costs for the PeopleSoft system were the second-largest line item in the IT budget. During the last economic slowdown, management believed it was more important for IT staff to focus on developing educational applications and tools than to pay for expensive vendor maintenance that did not include support for custom code.

Rimini Street Solution

Charitable organizations benefit from switching to independent support from Rimini Street, instantly saving 50 percent on vendor maintenance costs. Because National FAA had extensively customized its PeopleSoft system -with these customizations not supported by the vendor - IT staff was pleased that Rimini Street was ready to consult when customizations were at the root of an operational problem.

Client Results

  • Achieved 50 percent cost savings and received support for PeopleSoft customizations, eliminating the need to hire external consultants to address custom code issues.
  • Enabled IT staff to focus on developing educational tools and applications to support students.
  • Avoided unnecessary and expensive upgrades, making it possible to depend on the stable PeopleSoft system for years to come.