- Services Overview
- Products & Releases Supported
Today's stable enterprise software platforms a fundamentally different approach to support, yet software vendors continue to offer a one-size-fits-all approach, to increase maintenance fees, and to report record profits. Oracle, SAP and other major software vendors view maintenance revenue as an entitlement, enforcing onerous contract terms to preserve revenue without regard for customer cost containment needs.
Amidst escalating concerns with the current state of software support, alternative third-party support is rapidly growing by offering a compelling value proposition and filling an important need in the enterprise software ecosystem. Clients of alternative support and maintenance have achieved proven benefits for many years, validating the independent support industry.
1 Oracle Corporation, Q3 Fiscal 2011 Quarter Financial Results, Condensed Consolidated Statements of Operations
"We couldn't really justify the cost associated with support from PeopleSoft. Rimini Street offered a compelling solution that provides continued full support for years to come without having to upgrade. We're getting excellent service and saving more than 50 percent in annual support costs. We even get full fix support from our customizations at no additional fee."
-Tony Spears, Manager of Financial Applications, Virginia Farm Bureau Insurance
An Executive Primer on Cutting Costs with Third-Party Software Support
- Ray Wang, Altimeter Group
- Seth Ravin, Rimini Street
- Bob Evans, Global CIO
"Software giants such as Oracle and SAP charge as much as 22 percent of the value of an initial license for annual support ... Profit margins on support can be upward of 90 percent, according to industry estimates."
-The Wall Street Journal
"Unfortunately, critical IT dollars continue to be squandered on maintenance fees - accounting for 33 percent of the entire software budget."