Rimini Street, Inc

Rimini Street Support for IBM DB2 Database

Maximize the Value of Your DB2 Investment

Rimini Street Support for IBM DB2 database enables clients to reduce their total cost of DB2 ownership and receive ultra-responsive support. Clients can remain on their current, stable release without any required upgrades — while retaining the right to upgrade on a time line that suits their business needs and budget. We support DB2 in conjunction with support for applications; we also support DB2 standalone.

Key Benefits

  • Maximize the value of your DB2 investment.
  • Minimize business disruption with rapid support response and no forced upgrades.
  • Fund innovation and drive business growth with savings up to 90% of your total maintenance costs.

IBM DB2 — Rimini Street Support and Maintenance Program

Rimini Street’s support program for DB2 includes the following standard features:

  • Named, Regional Primary Support Engineer
  • 24/7 Support with Guaranteed 15 Minute or Less Response Time for Critical Issues
  • Repository Fixes
  • Documentation-Only Fixes
  • Configuration Support
  • Operational Support
  • Performance Tuning
  • Interoperability Support
  • Vendor-Neutral Security Solutions

Supported DB2 Components:

Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your DB2 system, including:

  • DB2 Tools for Linux, UNIX and Windows
  • DB2 Connect
  • All Platforms

Additional Premium Support & Maintenance Features for DB2

In addition to standard break/fix support, Rimini Street also provides, at no extra cost, configuration support tailored to your specific deployment; performance tuning support for maximum throughput; and advisory services around security, interoperability, and upgrade issues. Our comprehensive support package ensures resolution of issues no matter where the problem lies. 

These value-added services ensure your DB2 database will operate smoothly for years to come. Savings from switching to Rimini Street Support for DB2 allow you to invest in other strategic initiatives or augment your hybrid IT strategy for increased flexibility and reduced TCO.

Combined Database and Application Support Enables Additional Savings and Integrated Support

IBM DB2 licensees switching their annual support to Rimini Street reap the same 50 percent savings in annual support fees that is enjoyed by clients utilizing Rimini Street for their enterprise application software support. Licensees who use Rimini Street for combined support of their DB2 database and SAP or Oracle enterprise applications will also benefit from an integrated service offering with deeper interoperability and configuration support between the database and application through a single-source provider.

Rimini Street experts are standing by to answer your DB2 support and maintenance questions.

Contact Us