- Services Overview
- Products & Releases Supported
In this article and video interview, iTWire reviews independent support, reporting that Rimini Street “helps businesses cope with, and defeat, the high cost blockage of enterprise software maintenance fees charged by Oracle and SAP.” The article includes a link to a video interview with Andrew Powell, Managing Director Asia Pacific and the Middle East for Rimini Street, who talks about the future of the ERP software market in APAC.
Andrew Powell, MD of Rimini Street, APAC, is video interviewed by iTWire in Australia. The interview looks at how Oracle and SAP are defending their positions in the market against competitors such as Rimini Street. Powell also explores the future of the market and its evolution over the next few years.
Inside SAP reports that Rimini Street can provide support for both Oracle and SAP HANA databases over a 15-year period, allowing customers to choose a single provider to support their entire SAP environment.
In a byline article from the Managing Director of Rimini Street’s Asia Pacific and Middle East, Andrew Powell discusses the tech landscape today and its shift away from a “one-stop shop to a hybrid model.” Powell discusses how organizations can adapt a hybrid IT strategy that allows for greater flexibility, avoids vendor lock-in and helps to maximize ROI from existing on-premise ERP apps.
This article from iTWire summarizes the addition of SAP HANA Database support to Rimini Street’s portfolio for products.
In this article, ZDNet reports on Rimini Street’s latest move to support SAP HANA and highlights the growth of the Company’s SAP support business. “The move highlights how the third-party support vendor can move up to the latest applications…Given HANA is one of SAP’s flagship products, Rimini’s move to offer support costs at a 50 percent lower cost could hurt the enterprise software giant.”
Rimini Street Support for SAP HANA marks the Company’s 12th supported product line and 3rd SAP product overall. Its global SAP support business continues to grow, with more than 200 signed clients operating in over 75 countries. In this article from diginomica, Dennis Howlett explains, “Field reports and conversations with those who have been close to customers suggests that while the sticker price savings are attractive, it is the service that makes the difference.”
According to author and SAP expert Vinnie Mirchandani: “SAP’s version of ‘turnaround’ is the Wall Street version measured by whether it can sell more, rather than the customer version – can it reduce the burden they face?” SAP customers who switch to Rimini Street can gain better value for their IT dollars, along with much higher quality maintenance and support.
More than 1,300 organizations across the globe have made the switch to Rimini Street independent support. This article from Forbes sums up why: “Third-party support vendors such as Rimini Street and others have clearly proved third party support is not only possible for Oracle customers, but that they are enabling organizations to reduce costs, obtain improved support and position themselves for new initiatives.” Furthermore, “every year, enterprises spend millions on Oracle support…but more and more these days, companies are asking what they’re really getting for all that money, and whether they should consider alternatives.”
Forbes reports that the third-party software support market has grown into a “larger and more central threat” to Oracle’s financial future, and cites Rimini Street as the leading global provider of third-party support. CEO Seth Ravin asserts, “We have found the third-party support model fits the needs of a growing number of Oracle licensees who are eager to lower their support bills and free themselves of an unpleasant business relationship with Oracle.”
Dean Foods CIO Brian Murphy reveals that since switching to Rimini Street, the organization was able to upgrade its EnterpriseOne system and apply the money saved on its annual maintenance costs towards a new email system. Having paid Oracle annual maintenance fees of “close to seven digits” for many years, he says, "Companies like Rimini are finding a breath of fresh air for us and delivering the same services at a cost that we feel is realistic."
Logistics company Toll Group was able to save about $1 million in Oracle annual maintenance costs after making the switch to Rimini Street, reports CIO Australia. With independent support, Toll now has access to skilled, local Primary Support Engineers who support the company’s Oracle Database, Oracle EBS, Siebel and Hyperion software products, including all software customizations.
As Rimini Street continues to grow its client base and support operations in ANZ, Asia-Pac and Middle East managing director Andrew Powell reveals that the Company is fielding a large number of applications from former Oracle support staff, reports Australia’s iTWire. Locally, Rimini Street has signed nine of the ASX 50, among them Asciano, CUB, Incitec Pivot and Toll Group.
CEO Seth Ravin discusses Rimini Street’s 2015 milestones, including its record-breaking Q4 and year-end results, the outcome of its trial with Oracle; and also shares his perspective on the changing enterprise software support market, Rimini Street’s strategy for expanding its global footprint in 2016 and what is ahead for the independent support leader.
Douglas Country School District switched to Rimini Street independent support after 21 years as an Oracle E-Business Suite user. Read on to find out the three main decision-making factors from the County’s chief technology officer.
Rimini Street recently reported record fourth quarter and full year 2015 results, including 40 consecutive quarters of growth and 1,270 signed clients to date. In his post, industry expert Vinnie Mirchandani explains how Rimini Street has continued to influence the software support market “way beyond what shows on its income statement.”
In a Q&A with Rimini Street CEO Seth Ravin, this ZDNet article highlights the Company’s recent fourth quarter and full year 2015 financial results, including full year revenue of $118 million, up 37% year over year and 40 consecutive quarters of growth. Read on for further insight into what Mr. Ravin sees as a fundamental shift in the ERP software support landscape and what organizations can expect from the leading provider of independent software support in the future.
In this byline article by Rimini Street president Sebastian Grady, he writes “At a time when budgets continue to flat line, CEOs are looking to digital transformation as a crucial step to their future business success, and they expect their CIOs to pull out the proverbial IT rabbit to support this goal.” Mr. Grady further outlines how CIOs must rise to the challenge of transforming their business, including how to take control of IT systems and recognize opportunities to self-fund these initiatives during a time when IT budgets are shrinking.