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Company Quadruples JD Edwards Client Base with Proven Long-Term Commitment to Third-Party Support; Announces Multi-Million Dollar Expansion of JD Edwards Support Capabilities
Orlando, May 5, 2009 - Rimini Street, Inc., the leading third-party maintenance and support provider for enterprise software, including Oracle Corporation's (NASDAQ: ORCL) for Siebel, PeopleSoft, and JD Edwards software, and SAP AG (NYSE:SAP) software, today announced at Collaborate 09 significant momentum in year-over-year organic growth of its JD Edwards Support program. Achievements include a quadrupling of Rimini Street's JD Edwards client base and continued outstanding client satisfaction ratings with renewal rates well over 90%. Based on the product line's success and strong increasing global demand for its services, Rimini Street also announced it will expedite a planned multi-million dollar investment to expand its worldwide JD Edwards capabilities and aggressively hire many additional JD Edwards experts.
"We rely on the JD Edwards World system to manage our finance operations, including international capabilities vital for our global business," said Ron Higa, manager of accounting, JALPAK International America, a tour and travel operator affiliated with Japan Air Lines. "As soon as we transitioned to Rimini Street, it was clear they delivered a superior support value and an impressive level of service. Rimini Street's innovative support program is enabling us to realize an incredible return on our initial investment in JD Edwards World that we installed over 15 years ago."
Clients rely on and benefit from Rimini Street's proven support program that has been built and honed from more than a decade of support program experience and the delivery of over a thousand high-quality client updates. Rimini Street's singular focus on third-party support enables it to provide clients the most innovative third-party support program features and the best support value in the industry.
"We are extremely pleased to help our JD Edwards clients achieve their service, savings, and operational objectives," said Seth Ravin, president and CEO, Rimini Street. "Because of the success and fast-paced growth of our JD Edwards client base and to meet surging demand for our support services, Rimini Street will further its commitment to JD Edwards clients with a multi-million dollar expansion of our global JD Edwards support capabilities."
Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, next-generation program that enables Siebel, PeopleSoft, JD Edwards, and SAP licensees to save at least 50% in annual support fees and to remain on their current software release without any required upgrades or migrations through 2020 and beyond. Global, Fortune 500, mid-market, and public sector organizations from nearly all industries have selected Rimini Street as their trusted, software vendor independent support provider. To learn more, please visit http://www.riministreet.com or call (888) 870-9692.
Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc. All other company and product names may be trademarks of their respective owners. Copyright © 2009. All rights reserved.