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LAS VEGAS - July 18, 2014 - Rimini Street, Inc., the leading independent provider of enterprise software support for SAP AG's (NYSE: SAP) Business Suite and BusinessObjects software and Oracle Corporation's (NYSE: ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail software, today announced that it has been selected by Positivo Informática SA (BVMF: POSI3) to support their SAP ECC 6.0 system. The significant savings generated by choosing Rimini Street Support and optimizing annual support and maintenance costs has enabled Positivo Informática to liberate substantial portions of its total IT budget for redeployment into high-ROI strategic growth initiatives. Like Positivo Informática, many companies have chosen Rimini Street to gain control over their ERP software roadmap and significantly reduce total support costs, enabling them to fund innovative projects that drive competitive advantage, while gaining premium service features such as support for customizations at no additional cost.
"We see our SAP system as a core enabler of our business and wanted to get more value out of our investment," said Pedro Balista, Chief Information Officer, Positivo Informática. "With Rimini Street, we saw an immediate reduction of 50 percent in support fees and are experiencing higher quality service levels, including tax, legal and regulatory updates, and support for our 1,000 custom programs at no extra cost. We are very pleased with our decision to switch to Rimini Street Support."
Positivo Informática is the leading computer manufacturer in Latin America and one of the largest in the world. It is expanding its presence in domestic and foreign markets, but like every Brazilian company, Positivo Informática must navigate a challenging and constantly changing set of more than 100 government taxes and various regulations as it carries out its daily operations. Because Positivo Informática relies on its mission-critical SAP system, any interruption in production could bring its business to a halt.
As part of its standard support program, Rimini Street's ISO 9001:2008 certified tax, legal and regulatory practice helps clients of all sizes keep their applications up-to-date and compliant. To ensure timely and accurate updates, Rimini Street's dedicated team works directly with government organizations and thousands of additional sources to identify, analyze and deliver update capabilities for nearly 200 countries.
After transitioning to Rimini Street, Positivo Informática found that it could do more than just keep up with Brazil’s complex system of taxes and regulations. The tax, legal and regulatory updates and support delivered by Rimini Street actually keep it ahead of the curve. Balista explained, “Rimini Street delivers tax, legal and regulatory updates which enable us to more effectively manage our regulatory compliance. For example, when I asked if Rimini Street knew about the Electronic Invoice 3.10 change taking effect later in the year, they told me they had already started scoping the update and would have it ready months before it was required by law.”
In addition to Positivo Informática, Rimini Street already supports other major clients operating in Brazil and recently expanded its global support operations in the region. Rimini Street employs a range of support, development and tax, legal and regulatory research professionals in Brazil.
"We are pleased to help Positivo Informática, Pedro Balista and his IT team maximize the value of their ERP investment," said Seth Ravin, Rimini Street CEO. "By taking advantage of independent support, companies like Positivo Informática can achieve ongoing savings to fund strategic initiatives that meet their business needs, receive a much higher level of service including support for customized code, remain in full tax, legal and regulatory compliance for all the jurisdictions in which they do business, and avoid expensive, unnecessary upgrades."
Founded in 1989, Positivo Informática (BM&FBOVESPA: POSI3) has a national and international presence, offering the most advanced technology solutions, from the production of computers to the development of educational tools. The Company operates through two business divisions: Hardware and Educational Technology. The Hardware division portfolio offers a complete line of personal computers (desktops and notebooks), tablets and mobile phones. In order to provide support for all of its activities, it maintains a technical support network covering every Brazilian city, as well as the CRP (Positivo Relationship Center). In the Educational Technology segment, Positivo Informática is renowned for being at the forefront of development and for the high quality of its technological solutions in the three segments in which it operates: Private Education, Public Education and Retail. Positivo Informática’s educational solutions are present in more than 14,000 schools and are exported to more than 40 countries. Positivo Informática on the Internet: www.positivoinformatica.com.br/ir.
Rimini Street is the leading independent provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on their annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 15 years after switching to Rimini Street. Hundreds of clients, including global, Fortune 500, midmarket, and public sector organizations from across a broad range of industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally +1 702-839-9671.
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