Press Releases

Rimini Street Wins Prestigious Stevie® Award for Outstanding Customer Service in 2012 International Business Awards

9/7/2012

Global Services Team Recognized as a "Customer Service Team of the Year"

LAS VEGAS - September 7, 2012 - Rimini Street, Inc., the leading third-party maintenance and support provider for enterprise software, including SAP AG (NYSE:SAP) software and Oracle Corporation's (NASDAQ: ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite and Oracle Database software, today announced that it was named the winner of a bronze Stevie® Award in the customer service category of The 9th Annual International Business Awards. Rimini Street's team of primary support engineers (PSEs) was recognized as one of the "Customer Service Teams of the Year" for its dedication and commitment to providing unmatched software support services for hundreds of Oracle and SAP licensees worldwide, including global, Fortune 500, midmarket and public sector organizations.

The International Business Awards are the world's premier business awards program. All individuals and organizations worldwide are eligible to submit nominations - public and private, for-profit and non-profit, large and small. The 2012 IBAs received entries from more than 50 nations and territories.

"Entries to the IBAs grew substantially this year," said Michael Gallagher, president and founder of the Stevie Awards. "Despite slow economic conditions in much of the world, the quality of nominations was outstanding, demonstrating that there are many companies that are innovating and growing regardless. We're looking forward to celebrating this year's Gold, Silver and Bronze Stevie winners at our gala event in Seoul on 15 October."

Stevie Award winners were selected by more than 300 executives worldwide who participated in the judging process this year. More than 3,200 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.

"Since 2005, our team of primary support engineers has been dedicated to providing best-in-class service excellence that our clients have come to know and love about Rimini Street," said Seth Ravin, Rimini Street CEO. "Rimini Street is honored to be recognized by the Stevie Awards for our unmatched focus and experience in delivering ultra-responsive, 24x7x365 support to hundreds of Oracle and SAP licensees around the world. This important award further validates Rimini Street's position as the leading provider of third-party software support services and our commitment to delivering superior value to clients who switch from vendor support to Rimini Street."

About the Stevie Awards

Stevie Awards are conferred in four programs: The International Business Awards, The American Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com/.

About Rimini Street, Inc.

Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save 50 percent on annual support fees and save up to 90 percent on total support costs over a decade. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally 702-839-9671.

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Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc. All other company and product names may be trademarks of their respective owners. Copyright © 2012. All rights reserved.

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