- Services Overview
- Products & Releases Supported
SAN FRANCISCO - Oracle OpenWorld 2013, September 23, 2013 - Rimini Street, Inc., the leading third-party maintenance and support provider for enterprise software, including SAP AG's (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation's (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Hyperion and Oracle Retail software, today announced significant year-over-year growth for its Rimini Street Support for Oracle applications, specifically its Oracle E-Business Suite Support product. Annual revenue for Rimini Street Oracle E-Business Suite Support increased by nearly 400 percent and the number of Oracle E-Business Suite clients tripled since last year's Oracle OpenWorld 2012 conference. Additionally, the number of Rimini Street Oracle Technology clients, including Oracle Database and Oracle Middleware clients, more than quadrupled in the past 12 months.
Demand for Rimini Street third-party support has grown significantly among Oracle licensees across all Rimini Street Support for Oracle product lines. In the past 12 months, Rimini Street nearly tripled new client invoicing across all Oracle product lines. This accelerated growth related to Oracle products has been driven by an increase in demand from Oracle licensees and larger overall deal sizes, including the signing of large seven-figure annual fee deals across the Oracle product lines in the past year.
In addition to significant savings in annual maintenance and support costs, PeopleSoft, JD Edwards, Siebel, Oracle E-Business Suite, Oracle Database and Hyperion licensees are switching to Rimini Street for its innovative, premium-level service, which includes a named Primary Support Engineer (PSE) assigned to each client, 24x7x365 support coverage, 30-minute guaranteed response times, support for customizations at no additional fee and support for a minimum of 10 years for existing releases without required upgrades. Many clients benefit further by redirecting their significant savings in annual maintenance fees to fund strategic initiatives for the business and innovate around the edges of their existing software applications.
On September 3rd, Rimini Street announced that it had been selected by The Valspar Corporation (NYSE: VAL) to support the company's Oracle E-Business Suite 11.5.10 release:
“Choosing Rimini Street Support will enable Valspar to help generate significant savings from its annual support costs and reallocate a portion of its total global IT budget to focus on strategic growth initiatives. Like Valspar, many companies with operations around the world have turned to Rimini Street to gain control over their ERP software roadmap and significantly reduce total support costs, enabling them to fund innovative projects that drive competitive edge, while gaining improved, ultra-premium service features, including support for customizations at no additional cost.
Based in Minneapolis, Minn. with employees in more than 25 countries, Valspar is among the leading international manufacturers of paints and coatings in the world.” – Rimini Street Partners with The Valspar Corporation to Enhance Global IT Budget Efficiency and Effectiveness in Support of Company’s Top Corporate Initiatives, September 3, 2013
Like Valspar, many companies with operations around the world, including Fortune 500, global, mid-market and public sector organizations, have turned to Rimini Street to gain control over their ERP software roadmap and significantly reduce total support costs. This has enabled hundreds of Oracle licensees to fund innovative projects that drive competitive edge, while gaining improved, ultra-premium service features, including support for customizations at no additional cost.
"Facing costly and increasing annual support fees that deliver low value and return on investment, Oracle licensees increasingly are switching to Rimini Street support to avoid expensive, undesired upgrades and drive more value from their existing Oracle application and technology software investments," said Seth Ravin, Rimini Street CEO. "We are pleased to be a strategic partner to hundreds of Oracle licensees like Valspar, and assist them in achieving their financial goals through our award-winning, highly-responsive support services."
Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally +1 702-839-9671.
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