- Services Overview
- Products & Releases Supported
SAN FRANCISCO - Oracle OpenWorld 2014, September 29, 2014 - Rimini Street, Inc., the leading independent provider of enterprise software support for SAP AG's (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation's (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail software, today announced the expansion, immediate availability, and launch of its Oracle E-Business Suite (EBS) Payroll service; and signing of clients in the United States and United Kingdom. This service expansion is driven by demand from Oracle EBS licensees using EBS Payroll in the U.S. and UK and desiring to run their current releases for up to 15 years without required upgrades by leveraging Rimini Street’s more responsive, robust and cost-effective support model.
Rimini Street’s support for Oracle EBS Payroll is offered as an integrated component of Rimini Street’s industry-leading tax, legal and regulatory update service. Through an innovative combination of patent-pending tax, legal and regulatory technology, proven methodology and ISO 9001-certified development processes, Rimini Street’s tax, legal and regulatory update service provides the necessary updates for organizations to remain in financial and legal compliance worldwide.
Clients in the U.S. and the UK who utilize Rimini Street for support of their Oracle EBS Payroll application will benefit from the same innovative, high-value services, such as 30-minute guaranteed response time from a named Primary Support Engineer (PSE) and support for customizations, that have made Rimini Street the leading global independent support provider for Oracle and SAP products. In addition, Rimini Street’s support for Oracle EBS Payroll will deliver vital compliance and regulatory updates needed by clients. For example, U.S. deliverables will include updates to the Patient Protection and Affordable Care Act (PPACA), Vietnam Era Veterans Readjustment Assistance Act and changes to the Rehabilitation Act. Deliverables in the UK may include updates to Real Time Information (RTI), Statutory Payments, Statutory Rates, NI Rates and Thresholds, Tax Rates and Thresholds, Court Orders, P11 D Expenses and Benefits and P60 End of Year Certificates.
With the addition of support for Oracle EBS Payroll, Rimini Street further extends the industry's most comprehensive, cross-platform payroll support services. The Company also provides payroll support for PeopleSoft and SAP clients, including the Rimini Street Tax Engine for SAP Payroll, a popular solution that performs U.S. gross-to-net withholding calculations.
Rimini Street also announced today that it has already executed EBS Payroll support contracts with clients in both the U.S. and UK markets.
Clients can rely on Rimini Street for comprehensive, long-term support for their full suite of Oracle EBS applications, now including Oracle EBS Payroll. Oracle EBS licensees running 11.x releases are already operating under limited tax and regulatory support updates from Oracle that may soon fully expire. Licensees running 12.x releases are also facing potential future expensive forced upgrades that may be required to retain full support. Rimini Street provides full support (including tax, legal and regulatory updates) for current releases, including 11.x releases with EBS Payroll, for at least 15 years after a client switches from Oracle to Rimini Street.
"Rimini Street has invested significantly to build up a proven tax, legal and regulatory update capability that our growing family of clients around the world can rely on to maintain compliance and successfully process billions of U.S. dollars in mission-critical transactions," said Seth Ravin, Rimini Street CEO. "With more than 850 signed clients, including 91 of the Fortune 500 and 16 of the Global Fortune 100, Rimini Street will continue to strategically expand investments in support capabilities and enable organizations around the world to achieve greater efficiency and value from their IT resources."
Rimini Street is the leading independent provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on their annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 15 years after switching to Rimini Street. Hundreds of clients, including global, Fortune 500, midmarket, and public sector organizations from across a broad range of industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally +1 702-839-9671.
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