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Hosted and Remote-Managed Clients Benefit from Application Support Alternatives
ANNAPOLIS, MD and LAS VEGAS (December 5, 2006) - USi (www.usi.com), an AT&T Company and a leading Application Service Provider (ASP), and Rimini Street, a leading independent provider of enterprise software support, today announced an alliance to provide USi clients a single source option for hosted PeopleSoft as well as application support and maintenance.
The new alliance agreement allows Rimini Street Support for USi clients to be added by request to USi client service agreements. The offering is designed to seamlessly integrate USi's world-class client support model with Rimini Street's back-end software maintenance. All told, the offering provides a cost-effective, turnkey solution for application outsourcing, support and maintenance and can reduce annual software maintenance costs by up to 50 percent. In addition, the alliance provides clients with the option of working with their existing PeopleSoft release for up to ten years, slowing the need for upgrades while providing full tax and regulatory support, a key component of ongoing maintenance.
Third party support for enterprise applications has become a growing trend and valuable strategy for organizations of all sizes and across industries in recent years. "With annual software maintenance costs rising in recent years, many organizations are looking at alternatives that provide the service they need at a price point that creates value. To address these concerns, some organizations are considering application outsourcing, third-party maintenance, or a combination of the two," said Matt Healey, senior research analyst for IDC's Software and Hardware Support Services program.
"Our clients value the ability to choose USi and Rimini Street as a holistic offering for PeopleSoft application outsourcing, support, and maintenance because we align both software and maintenance with our clients' current business processes," said Don Ameche, USi's vice president for channels and partners. "Our clients examine all the available options to them for on-going application support, and, together, USi and Rimini Street offer an excellent alternative to clients looking for a complete solution."
"In addition to lowering the annual costs of software maintenance, we're providing an independent, software vendor-neutral choice to PeopleSoft users," said Seth Ravin, Rimini Street's CEO and president. "As companies see value in continuing the use of their current PeopleSoft implementation, USi and Rimini Street together offer them a great option to keep using that implementation for years to come with a wide-breadth of services and significant support cost savings."
USi has a strong history of implementation and support of hosted Oracle products. With 400 hosted and managed instances of enterprise applications in the Oracle family of applications, USi's vast experience allowed the company to develop a strong methodology for implementation and management of complex ERP systems. In addition to USi's comprehensive support model, the company provides its clients custom monitoring, which guarantees availability and performance.
Rimini Street Support for USi Clients is available immediately to clients that are working with USi for hosted and remote-managed PeopleSoft applications. For more information, please visit www.usi.com or www.riministreet.com.
USi is an AT&T company and a leading Application Service Provider (ASP). USi delivers application outsourcing, remote management, professional services, SaaS enablement, and eBusiness development and hosting services to more than 150 world-class organizations in over 30 countries. USi's clients have access to a broad portfolio of service offerings, including: Ariba®, IBM®WebSphere®, MarketLive®, Microsoft®, Oracle®, PeopleSoft®, and Siebel®, as well as eCommerce solutions developed and delivered by USi. USi's SaaS Enablement program gives Independent Software Vendors (ISVs) the immediate advantage of delivering their software to a larger client base through USi's hosted model. For more information, visit http://www.usi.com/.
Rimini Street is the leading independent, vendor-neutral provider of enterprise software support services. The company is redefining the market with an innovative, next-generation support program that enables Siebel, PeopleSoft, and JD Edwards licensees to remain on their current software release without any required upgrades or migrations for ten years or more. In addition to a higher service-level commitment, Rimini Street provides customers with an average savings of more than 50 percent in annual support fees when compared to the software vendor. For more information, visit http://www.riministreet.com/.
"USi" and the block logo "USi" are the registered trademarks of and the same entity as USinternetworking, Inc. Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc. All other company and product names may be trademarks of their respective owners. Copyright © 2006. All rights reserved.