In this article, CEO Seth Ravin discusses Rimini Street’s next phase of the growth including the merger transaction with GP Investments Acquisition Corp and expanding the Company’s support offerings. Ravin cites that the Company’s growth can be attributed to its devotion to putting clients first. “We look for opportunities where prices are high, service is low, customers are not happy, and [the model is] ripe for innovation….I like to think we restored some trust to the vendor-client relationship where trust has eroded. Take care of your customers and they’ll take care of you.”
This article highlights key findings from Rimini Street’s survey of SAP licensees including the fact that most SAP users have no plans to migrate to S/4HANA. Vinnie Mirchandani of Deal Architect is quoted, stating that an S/4HANA migration was a tough sell for SAP because until the recent introduction of SAP S/4HANA Cloud, the implementation options for S/4HANA were limited to on-premises and private cloud. The two other main reasons he cites are the lack of maturity in the product and the high cost of migration.
Article highlights a key finding of SAP research that estimates that 30% of SAP’s ERP customers would rather consider a Hybrid IT strategy than migrate to S4/HANA.
In this article, the reporter highlights some of the key points from a recent Rimini Street survey of SAP licensees, stating that SAP appears to be struggling to get users to move to its S/4HANA offering as they are quite happy sticking with their existing ERP products from the vendor. For most users the mantra of 'if it ain't broken' applies with most also worried about the costs and potential problems caused by migration.
Recent Rimini Street survey of SAP customers highlights significant issues with SAP’s support strategy. The key issues raised were “Issues take too long to resolve,” “Lack of support for customisations,” and, “Lack of expertise or adequate knowledge to resolve issues.”
Inside SAP article outlines Rimini Street’s expansion of support services that includes IBM, Microsoft and SAP (Sybase) databases.
In this post, Vinnie Mirchandani outlines the evolution of Rimini Street’s third party service offerings –cost savings, customizations, customer service – with the expansion to now support include IBM, Microsoft and SAP (Sybase).
In this article, ZDNet’s outlines two key initiatives for Rimini Street – expansion, by offering support for a series of enterprise databases as well as launching additional security services. Rimini Street support services now include six databases from IBM, Microsoft and SAP (Sybase) and will consist of configuration assistance, issue resolution, health checks, technical and tuning help, and security. Additionally, Rimini Street has launched a database effort in partnership with McAfee to monitor and analyze database traffic and block attacks via a technology called virtual patching.
Insightful Analysis of the Definitive Merger Agreement between Rimini Street Inc and GP Investments Acquisition Corp. The article discusses what it will enable Rimini Street to do in terms of its long-term strategy and ability to expand its customer footprint. It also considers the impact on Oracle and SAP regarding their support strategies and puts forward an argument that there may come a point when there are more customers supported by Rimini Street than the software vendors.
New Zealand retailer James Pascoe Group has switched to Rimini Street support for SAP ERP applications used by its eight retail brands in New Zealand and Australia.
The article discusses why one of New Zealand’s largest retail brands has selected Rimini Street to support its SAP applications
Rimini Street, Inc. has announced that James Pascoe Group, a privately held retailer, has switched to Rimini Street support for its SAP ERP applications across eight retail brands in New Zealand and Australia.
Analysis of the decision by leading UK retailer, House of Fraser, to ask Rimini Street to extend its support beyond Oracle E-Business Suite to the retailer’s Oracle Database estate. The article discusses how the savings in maintenance fees could potentially support international expansion plans and the digital transformation of the company. It goes on to talk about the key benefits of working with Rimini Street including its excellent service, knowledgeable staff and willingness to pull out all the stops.
Short analysis piece on House of Fraser adding support of its Oracle Database estate to relationship with Rimini Street. It highlights how this approach has the potential to offer customers greater choice and bargaining power when it comes to negotiating with vendors such as Oracle, as well as dramatically reducing their maintenance fees.
Rimini Street’s Peter Dunn, director of public sector UK, talks about the dilemma facing local government organisations as they attempt to fund digital transformation. He believes the IT industry has a crucial role to play in helping the public sector to best manage their budgets and show greater flexibility in dealing with customers. Rather than simply driving customers to replace legacy systems IT vendors should help customers to develop more innovative strategies that match their needs.
Companies might be using more databases and versions of databases than they are aware of and there is a good chance that they are running these databases under the false belief that they’re fully supported. In this article, Hari Candadai, GVP of Product Marketing of Rimini Street discusses the three different ways organizations can reduce their Oracle Database TCO and regain control.
In this article, Andrew Powell, Managing Director, Rimini Street APAC discusses how leaders across the C-Suite are looking to IT to enable business transformation by driving more value from their core applications.
In the era of big data, apps and cloud computing, the role of today’s CIO is to enable the business, innovate and focus on new technology strategies to help better engage customers and drive revenue. Andrew Powell, Managing Director of Rimini Street Asia Pacific and Japan, discusses how the role of the CIO has changed from a “cost-controller” to a “revenue-generator”.
The successful CIO of tomorrow is a revenue generator, customer engagement guru and business leader. Rimini Street President Sebastian Grady discusses how CIOs can drive business innovation through reinvested savings by switching to third party support.