Award-Winning Support Services for Hyperion Products
Rimini Street offers support, help and maintenance services for Hyperion products across the entire Oracle Hyperion product line. We also offer deep technology expertise and troubleshooting skills in Hyperion products and tools, and our Enterprise Performance Management (EPM) support for Hyperion is seamlessly integrated with our support program for Oracle Database and ERP applications — so you get the benefits of streamlined support from a single provider. Our program for Hyperion licensees includes support for:
- Oracle Hyperion Planning (including Hyperion Workforce Planning, Hyperion Capital Asset Planning and Project Financial Planning)
- Oracle Essbase
- Oracle Hyperion Financial Management (HFM)
- Oracle Hyperion Financial Close Management
- Oracle Hyperion Strategic Finance
- Oracle Financial Management Analytics
Suffering from Cost Pressures or Limited Support & Maintenance Resources? We Can Help You.
Decreasing technology budgets, close scrutiny over IT purchases and paying annual maintenance fees without seeing significant investment in the application can be frustrating. Third-party support for Hyperion can help open up your annual budget so you can transform your enterprise’s capabilities, without having to worry about expanding your staff. Only with Rimini Street will you get better service while cutting your costs in half compared to what you are paying the vendor today.
If you’re Happy with your Current Hyperion Product but Concerned with the High Price of Vendor Support, Talk to Us.
As a leader of your organization, you know the importance of quality support for your Hyperion software. Rimini Street has consistently been honored with Golden Bridge and Stevie awards for its premium-level support and superior customer service. The Rimini Street global service delivery team is made up of hundreds of professionals who support client operations in more than 90 countries worldwide.
By moving to Rimini Street Premium Support Services for Hyperion products, you get:
- 24/7/365 access to your personal support engineer
- Best-in-class SLA response
- Support for most Hyperion software releases and product lines
- Configuration and operational support
- Support for customizations
Self-support of your Hyperion software is risky. We can help you gain a better understanding of how to get more from the investments you’ve already made, what the possibilities are and how Rimini Street support services for Hyperion fit into your overall postmodern ERP strategy. Whether you’re looking for gap support or a long-term solution or you are ready to make a real difference in your organization and redirect your IT budget dollars to true innovation, contact us today!