Products & Releases Supported

Rimini Street is the leading independent provider of maintenance and support for enterprise software.

Our highly experienced management team offers a track record of success focusing on the needs of Siebel, PeopleSoft, JD Edwards, Oracle E-Business Suite, Oracle Database, Hyperion, Oracle Retail, SAP and BusinessObjects software licensees. We have helped hundreds of Fortune 500, midmarket and public sector organizations save 50 percent on their annual support and maintenance fees, enjoy a more responsive level of software support, and maximize the return on their existing enterprise software investments.

Benefits of Rimini Street Support Services

Higher Level of Service

Every client is assigned both a named regional Primary Support Engineer and a named Global Account Manager who develop an intimate knowledge of your software environment and strategic IT plans to deliver personalized service and maximize your investment in Oracle and SAP.

Support for Customizations

Rimini Street supports all your application code, including your mission-critical customizations.

No Forced Upgrades

Fixes are delivered specifically for your current release, with no requirement to upgrade. Apply only the fixes you need.

Pay for Support, Not New Development

Don't pay for risky new development you may never use.

Longer Release Life Spans

Clients are able to drive a higher ROI out of existing enterprise software investments, creating an opportunity to reallocate annual software maintenance savings to other organizational needs.

Lower Support Fees

Clients save more than 50 percent in annual support fees compared to the vendor's own annual support program.

While some Siebel, PeopleSoft, JD Edwards, Oracle E-Business Suite, Oracle Database, Hyperion, Oracle Retail, SAP and BusinessObjects licensees may choose an early-adopter migration to new technology platforms, many are instead choosing a more conservative path that will allow time for maturity in technology and features, and time to prove out unknown operational challenges, costs and benefits. In the meantime, these organizations are planning to continue using currently available product releases for many years — maximizing their return on existing software investments.

Explore Rimini Street's Support Program

Proven Client Success

“The move to Rimini Street for independent enterprise software support provided immediate cost savings along with better service, which is a rare and excellent combination.”

- Alexandre Baulé CIO, Embraer