Installation & Upgrade Process Support

Upgrade Your ERP System On Your Terms

If business needs require an upgrade, Rimini Street provides guidance on the necessary steps for installing and upgrading the software, as well as techniques to avoid conflicts with other layers of the technology stack. We don’t perform the upgrade for you, but we do provide full-featured support before, during and after your upgrade. And to help you maintain performance and interoperability, we also provide guidance on tuning and configuration of the upgraded software components. Rimini Street engineers can also advise on how to migrate customizations when upgrading — a service that the software vendor will not provide. And to help you maintain performance and interoperability, we provide guidance on tuning and configuration of the upgraded software components.

Rimini Street Installation & Upgrade Process Support includes:

  • ISO Certified Onboarding and Archiving — Includes software archive of relevant updates, patches, and upgrades available based on the existing perpetual software license.
  • Installation and Upgrade Guidance — Guidance on the necessary steps for installing and upgrading the software, as well as techniques to avoid conflicts with other layers of the technology stack. Rimini Street provides full-featured support before, during and after the upgrade project.
  • Application Configuration and Tuning — Guidance on tuning and configuration of the upgraded software components. 
  • Customization Migration Support — Advise on migrating customizations during the upgrade process, a service that the software vendor does not provide.

Proven Client Success

“Rimini Street came back to us with a solution set that told us how to mitigate the risks we were looking at. They did a fantastic and knowledgeable job of assessing all the release versions, all the complex interoperability issues. Essentially, Rimini Street put together a game plan for Bausch + Lomb for how we could move over to 11g and be successful." 

— Brian Bagget, Director Business Technologies, Bausch + Lomb

“Rimini Street was extremely helpful in supporting us through our SAP upgrade. With the expert advice and guidance they provided throughout our multiple complex upgrades, including a successful archiving process to make sure we had all the required software components and documentation from SAP that we were entitled to, Rimini Street has played a critical role in helping drive improvement through our SAP landscape to support our business requirements." 

— Ed Heffernan, Chief Information Officer, TT Electronics

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