Rimini Street, Inc

Rimini Street Support for Agile Product Lifecycle Management

Best-in-Class Support Services for Best-in-Class PLM Software

Rimini Street offers support services for Agile Product Lifecycle Management products across the entire Oracle Agile product line.

Unmatched Agile PLM Expertise

Rimini Street Support for Agile Product Lifecycle Management offers Agile PLM licensees the same personalized service that our clients enjoy today across all our product lines. Our program for Agile PLM licensees includes support for:

  • Agile Product Collaboration
  • Agile Product Quality Management
  • Agile Product Portfolio Management
  • Agile Product Cost Management
  • Agile Product Governance & Compliance
  • Agile Engineering Collaboration
  • AutoVue Enterprise Visualization for Agile
  • Oracle Product Lifecycle Analytics

Comprehensive Agile PLM Expertise

Our services include innovative and robust program features that have made Rimini Street the support provider of choice for more than 1,000 organizations around the world. Standard support program features for Agile PLM licensees that switch to Rimini Street include:

  • 50 percent cost savings compared to the software vendor
  • Named, local primary support engineers assigned to each client (no "offshoring" of support calls)
  • 24/7 support coverage with 15-minute-or-less guaranteed response by a senior engineer for critical issues
  • Configuration support tailored to your specific deployment
  • Support for customizations, interoperability, and performance tuning
  • Support for a minimum of 15 years and beyond for existing releases without required upgrades

Combined Support for PLM and ERP Applications Enables Additional Savings and Integrated Support

Reap the same 50 percent savings in annual support fees clients gain by utilizing Rimini Street for their enterprise application software support. In addition to significant cost savings and innovative support program features, licensees using Rimini Street for combined support of their Agile PLM and Oracle or SAP enterprise applications also benefit from an integrated service offering with deeper interoperability and configuration support between the Agile PLM products and other applications, all from a single provider.

Rimini Street experts are standing by to answer your questions about Rimini Street Support for Agile Product Lifecycle Management.