Rimini Street, Inc

Rimini Street Support for PeopleSoft

PeopleSoft Application Support, Maintenance and Global Tax and Regulatory Updates

Rimini Street offers support, help, and maintenance services for a wide range of PeopleSoft products and releases, from older 7.x to more recent 8.x and 9.x releases, including all product lines.

The cost savings, by going with Rimini Street provided a lot more options in the future."
- Joel Gibbons, Senior Team Leader, National FFA Organization

Develop a Strategy to Evolve and Grow the Business Around Your Existing ERP Platform

PeopleSoft customers leverage independent maintenance and support to help them add new features and capabilities to their existing ERP platform. Customers can maximize their PeopleSoft investment by:

  1. Maintaining the current PeopleSoft version that works for the business
  2. Adding new capabilities to differentiate the business
  3. Redeploying key resources towards strategic IT projects

No Costly, Forced Upgrades

With Rimini Street you can remain on your current, stable releases for a minimum of 15 years without any required software upgrades — while retaining the right to upgrade on a time line that suits your business needs and budget. Learn more.

PeopleSoft Support Program Features

  • Named, Regional Primary Support Engineer
  • 24/7 Support with Guaranteed 15 Minute or Less Response Time for Critical Issues          
  • Application & Repository Fixes       
  • Customization Fixes         
  • Documentation-Only Fixes        
  • Configuration Support      
  • Operational Support

Unmatched PeopleSoft Expertise

From application and customization fixes to tax, legal, and regulatory updates and beyond, every PeopleSoft Rimini Street client receives personalized service from a Primary Support Engineer with an average of 10 years or more of PeopleSoft experience — you get 24/7/365 support with a guaranteed response time of 15 minutes or less for serious issues. Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your PeopleSoft system, including:

  • PeopleCode
  • PeopleTools
  • SQR
  • Application Engine
  • Tree Manager
  • Crystal Reports
  • PeopleSoft Directory Interface (PDI) and LDAP
  • Integration Broker/Application Messaging
  • PS/nVision
  • Process Scheduler
  • Component Interface
  • Realtime Event Notification (REN)
  • Application Workflow Engine
  • Digital Certificates/SSL
  • PeopleSoft Security Hierarchy

Global Tax, Legal & Regulatory Update Capabilities for nearly 200 Countries

Rimini Street delivers scheduled updates for PeopleSoft applications six times a year, consistently delivering them several days ahead of the vendor's schedule — as well as unscheduled, ad-hoc updates for special time-sensitive changes from national, state/provincial, and local agencies. Learn more.

COBOL Compiler for PeopleSoft

Rimini Street offers RSI Compiler, a COBOL compiler that is available at no additional cost to clients using Rimini Street Support for PeopleSoft. Clients are provided a term license for use with their test and development instances of PeopleSoft software for as long as they remain a Rimini Street Support client.

Rimini Street experts are standing by to answer your PeopleSoft support questions

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