Rimini Street, Inc

Installation & Upgrade Process Support

Upgrade Your ERP System On Your Terms

If business needs require an upgrade, Rimini Street provides guidance on the necessary steps for installing and upgrading the software, as well as techniques to avoid conflicts with other layers of the technology stack. We don’t perform the upgrade for you, but we do provide full-featured support before, during and after your upgrade. And to help you maintain performance and interoperability, we also provide guidance on tuning and configuration of the upgraded software components. Rimini Street engineers can also advise on how to migrate customizations when upgrading — a service that the software vendor will not provide. And to help you maintain performance and interoperability, we provide guidance on tuning and configuration of the upgraded software components.

Rimini Street Installation & Upgrade Process Support includes:

  • ISO Certified Onboarding and Archiving — Includes software archive of relevant updates, patches, and upgrades available based on the existing perpetual software license.
  • Installation and Upgrade Guidance — Guidance on the necessary steps for installing and upgrading the software, as well as techniques to avoid conflicts with other layers of the technology stack. Rimini Street provides full-featured support before, during and after the upgrade project.
  • Application Configuration and Tuning — Guidance on tuning and configuration of the upgraded software components. 
  • Customization Migration Support — Advise on migrating customizations during the upgrade process, a service that the software vendor does not provide.