With your SAP/TomorrowNow service, you enjoyed the benefits of third-party support, including 50% savings on annual support fees and the ability to remain on your current release without the need to upgrade.

With your new Rimini Street Support, you will continue to enjoy at least 50% savings and upgrade flexibility, plus even more value, including the additional features of our widely acclaimed support services coupled with world-class tax and regulatory updates.

More of Everything: Savings, Value, and Service
Rimini Street’s unique next-generation support program includes several additional value-added services in our standard support program.  Now that you are with Rimini Street, here are some of the new benefits you will be receiving at no extra cost:

• Pay for only the products you use
• Full support for customizations, not just vanilla code
• Platform interoperability support
• Performance tuning support
• Flexible locating of support environments
• Independent advice and guidance with no software vendor agenda

Rimini Street is your trusted adviser, focused exclusively on providing responsive, personalized service with more than 50% savings in annual support fees.

A Seamless Transition to Rimini Street
As a new Rimini Street client, your primary support engineer will work closely with you to navigate our proven and smooth path to continued savings and even more responsive service – with no interruption or impact to your IT team or business users. As the leader in the industry, Rimini Street will ensure your transition is successful:

• The most trusted provider of alternative support
• The longest management track record in the industry
• The most advanced tax and regulatory team in the industry
• 100% satisfied clients of all sizes and industries

SAP/TomorrowNow Customer Transition Program
Rimini Street understands your need for a smooth, seamless transition of support to Rimini Street.  That’s why we built the SAP/TomorrowNow Customer Transition Program to quickly guide you through the transition to full Rimini Street support.

Building on our prior experience converting TomorrowNow customers to Rimini Street Support, the SAP/TomorrowNow Customer Transition Program incorporates all the know-how and expertise we’ve learned to make a seamless transition, including:

• Pre-built process templates
• Streamlined on-boarding procedures
• Accelerated environment deployment
• Specialized contract terms

Confirm Your Transition Date
You should have received a scheduled date for your transition to Rimini Street, which is set on a first-come, first-served basis. If you don't yet have your transition date, please contact your primary support engineer.

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