- Services Overview
- Products & Releases Supported
Only the independent enterprise support option gives you the ability to time upgrades according to your needs and funding demands, and to choose the vendor that delivers the next-generation application software most appropriate to your organization's specific business requirements.
Software licensees continues to defer upgrades that no longer deliver a convincing business case. Absolute R&D investments by software companies are shrinking and enhancements in current systems offer little functional value. In fact, companies upgrade because of closing vendor support windows.
Whether using traditional vendor support, self-support or Rimini Street Independent Support, all enterprise software clients will eventually upgrade their applications or move to a new application platform. Independent support enables organizations to retain the right to upgrade while saving on support costs and stabilizing on a proven, mature enterprise software platform. Rimini Street Support helps you take control of your upgrade strategy:
"By taking control of our upgrade strategy, SFN Group is able to save millions of dollars in annual support fees and forced upgrade costs. SFN Group is reducing the risk of vendor lock-in by retaining the flexibility (and funding) to select the best application upgrade road map for our business - on our own time line, when we are ready."
-Paul Tymchuk, VP Information Technology, SFN Group
"We believe ERP upgrades, the primary motivation to pay maintenance fees, are on the wane because it's a mature market. Vendor investments is R&D are on the decline, innovation in lagging and redeployment costs are multiples of the license fee."
-Cowen and Company, September 2009