- Services Overview
- Products & Releases Supported
Eric Robinson, CIO for Color Spot Nurseries, shares the many benefits his company has gained by switching to Rimini Street for SAP support in 2010. With incomparable service quality and support for customized code, the IT team at Color Spot Nurseries has been empowered to build the products that the company needs to be competitive—without innovating on the vendor’s timeline—making their customers happier at the same time. Plus, they enjoy the flexibility to buy add-on products and continue to purchase new SAP licenses as the company grows.
Learn how Southco CIO Patrik Larsson funded the implementation of a new CRM system by reinvesting support savings while also extending his existing SAP system to Europe, Asia/Pacific, and South America, while experiencing no dual support issues in the transition between SAP support and Rimini Street support.
Ray Grigsby, Vice President JD Edwards Service Delivery discusses real-world examples and recommendations for customers considering their next-generation JD Edwards applications strategies including upgrading and moving to the Cloud.
Bruce Daley of the Siebel Hub shares his insights from Oracle OpenWorld including the Siebel product roadmap, alternative application strategies and the role of independent support.
Brian Murphy, CIO of Dean Foods, wanted to reduce maintenance costs of the JD Edwards software critical to running the financial and accounting system, while also finding a business partner to support business goals and quality of service.
Learn how survey results obtained from current SAP software licensees indicate that a majority of customers are not committed to upgrading to S/4HANA for reasons including ambiguous ROI statistics and overall satisfaction with proven SAP 4.x and ECC 6.0 applications.
Adventist HealthCare Deputy CIO Cherie Pardue describes three critical aspects of the support her organization receives from Rimini Street for its PeopleSoft HR and Financials applications.
In this video, Incitec Pivot CIO Martin Janssen explains how switching to Rimini Street Support has resulted in marked service level improvements and cost savings — big enough to fund innovations in systems for e-commerce, human resources, logistical optimization and customer relationship management.
Craig Mackereth, GVP of Global Applications Support, explains the flaws in the traditional Oracle support model for Oracle Database— and the alternative ultra-responsive support model offered by Rimini Street.
View highlights of a recent webinar covering top findings from the Oracle Applications Strategy Survey. In this discussion you’ll discover why customers are struggling to define their future Oracle application strategies and some of the key questions they have.
CIO Jay Ferro from American Cancer Society discusses Rimini Street's break/fix support and support for ACS's customizations to its Siebel system. He also covers Rimini Street's partnership that provides guidance for all layers of the technology stack, and a strategic technology roadmap.
American Cancer Society CIO Jay Ferro tells how ACS drives innovation with savings from switching to Rimini Street Support. See how IT is enabling transformations like empowering a mobile workforce and leveraging mobile data and analytics with Rimini Street’s help.
This webinar recap features industry analyst Ray Wang, who says “SAP doesn’t have a lot to sell you at the moment.” Wang observes that SAP has traditionally focused on applications, but has been pouring energy into HANA, creating questions about the future of ECC 6.
In 2009, 20 percent of CIO Eric Robinson’s IT budget went to SAP maintenance, making Rimini Street “the obvious choice.” Benefits include faster product delivery, support for customizations, faster issue resolution, and a personalized relationship with Rimini Street engineers.
Hear highlights of an InformationWeek webinar featuring analyst Ray Wang of Constellation Research. In this brief recap, Ray shares insights on how CIOs can elevate from being technology caretakers to being innovation partners to the business.
Today’s hot new technologies and Oracle’s lagging pace of innovation make defining a roadmap a challenge for PeopleSoft customers. Group VP of Corporate Strategy Frank Reneke shows how companies can combine PeopleSoft with select cloud technologies to gain an edge in the market.
CIO Tom Grooms tells how switching to Rimini Street freed funds for growth initiatives. He describes the transition as “seamless” and the difference as “night and day,” enabling staff to deliver new functionality and results to the business instead of simply carrying out routine maintenance tasks.
In this lively interview, Rimini Street CMO David Rowe and Group VP of Global Application Support Craig Mackereth discuss how to move funds from maintenance to innovation, the role Rimini Street plays as a strategic partner, and the scope of Rimini Street’s support program.
Smead investigated providers of independent support (third-party support) and switched to Rimini Street for its PeopleSoft annual support. On Rimini Street Support, the company now enjoys highly responsive service, and has freed up funds to pursue innovation.
View highlights of a recent webinar featuring a winner of InformationWeek’s CIO of the Year award, Alex Baulé of Embraer. In this discussion you’ll discover how Embraer navigated a challenging economy while dramatically increasing its ability to deliver meaningful innovation at the same time.
Unlike vendor support, Rimini Street’s standard support includes support for all code the client has modified. Nucleus Research analyst Rebecca Wetteman and Rimini Street clients tell how support for customizations leads to added benefits, enhanced savings and reduced risk.
Many companies defer upgrades that lack a solid business case. Here IT executives from Color Spot Nurseries and Pioneer Electronics tell how they have taken back control of their ERP investment by switching to independent support, freeing funds for strategic innovation.
Joel Gibbons, Senior Team Lead of Enterprise Support, tells how IT budget pressure led to the switch to independent support for PeopleSoft. The decision not only provided support for customizations, but cost savings that helped open up strategic options for FFA’s future.
To avoid forced vendor upgrades, Payal Shah, director of IT at Pioneer Electronics, looked at options to provide flexibility for Pioneer’s SAP environment. Rimini Street Support enabled channeling cost savings to business enablement while also providing more responsive service.
Webcast from Denver, Colorado at OAUG COLLABORATE 13, Lee Kantor and Stone Payton interview Rimini Street CMO David Rowe and VP of Oracle E-Business Suite, SAP and Oracle Technology Product Service Delivery Craig Mackereth.