The quality of support we’re receiving for these crucial systems is a game-changer.
Philippine Airlines
With Rimini Street Application Management Services for Salesforce, for about the same cost of hiring one reasonably experienced Salesforce administrator, I have access to a worldwide group of highly qualified engineers.
Director of Sales
…we found we would be able to better protect our systems using Rimini Street …Taking this approach has enabled us to redirect our resources to focus on higher-value work for the university.
Director of Solution Design and Delivery
Over the last 15 years, we’ve helped businesses re-allocate over $6B in total support costs to help fund projects that drive business growth.
WHAT WE DO
Thousands of organizations trust Rimini Street for unmatched technology services.
Software Support
Managed Services
The Rimini Street Advantage
180 of the Fortune 500 and Global 100 chose Rimini Street
For over 17 years, we’ve provided retail, manufacturing, healthcare, government, and military clients with support quality and value that vendors and other third-party support providers can’t match.
Industry-leading SLAs
Industry-leading SLAs
Guaranteed response SLAs backed by AI technology for faster resolutions.
Learn moreDramatic savings
Dedicated Experts
Dedicated Experts
Named, regional support engineers experienced in your software platform.
Learn moreGlobal footprint
Global footprint
Supporting client operations in 159 countries, territories, and administrative regions.
Learn moreEstimated total client savings since 2005
Estimated savings off total support costs
Client satisfaction score
Countries worldwide
What our customers say
“Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team.”
What our customers say
“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives. It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
What our customers say
“Without the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team. One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
Here’s what our clients say
Wonder what it’s really like to partner with Rimini Street for unified software support and services? Check out Gartner© Peer Insights™ for verified Rimini Street reviews from trusted IT leaders around the world.
Industry perspectives
Exclusive insights on the future of IT
Rimini Street Announces Fiscal Fourth Quarter and Annual 2022 Financial and Operational Results
Financial Highlights Include: Quarterly revenue of $108.6 million, up 9.4% year over year Fiscal year revenue of $409.7 million, up 9.4% year over year Quarterly Billings of $160.4 million, up 2.9% year over year Fiscal year Billings of $409.3 million, down 2.0% year over year Quarterly gross margin of 64.5% compared to prior […]
Predicts 2023: Inflation’s Permanent Impact on SaaS/Software Costs, Commercials and Business Practices
As software vendors respond to the impact of inflation, they are now more likely to view support as a profit center, optimizing it at the expense of the end-user and leading to a potentially degraded experience at a higher cost. In this Gartner Predicts 2023 report, you will get insight into how software vendors are adjusting their support models and gain strategies on how you can control your costs and improve your negotiating power: By 2026, 50% of enterprise applications will separate support from existing subscription and maintenance costs to create additional revenue streams Impacts of market conditions on support and maintenance pricing over time Why you should consider third-party support to protect critical applications as an alternative to vendor-provided support Read the full report to discover strategies for keeping software costs under control as vendors shift their models. Gartner, Predicts 2023: Inflation’s Permanent Impact on SaaS/Software Costs, Commercials and Business Practices, 9 January 2023, Mike Tucciarone Et Al. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
