Comprehensive Support Services for Enterprise Software
Rimini Street, Inc (NASDAQ: RMNI) , a Russell 2000® company, is the global leader in independent, third-party enterprise software support services, serving nearly 4,700 clients to date. Rimini Street replaces traditional vendor support and enables licensees of Oracle, SAP, IBM, Microsoft, and other enterprise software to save up to 90% on total software support costs, extract more value from their enterprise software investments, invest in innovation, and create competitive advantage and growth.
Superior Service Experience
Expert services, centered on client needs
One Partner, Built for Scale
A comprehensive service model to optimize IT Investments
15-year track record of global client success
Expert Support and Services for Business-Critical Applications
Rimini Street knows that enterprise applications, like those offered by Oracle, SAP and Salesforce, are at the core of business processes. That is why all clients are assigned a Primary Support Engineer (PSE), an expert engineer with an average of 20 years of experience, to meet client needs. Client success is Rimini Street’s success, and it starts by delivering the best third-party enterprise support services in the industry.
Comprehensive support services across ten Oracle ERP and database solutionsLearn more
Comprehensive support services for SAP, trusted by hundreds of SAP customersLearn more
Resolution-focused Application Management Services for Salesforce®, trusted by global brandsLearn more
The Market Leader in Third-Party Enterprise Software Support Services
Rimini Street is the leading provider of independent, third-party enterprise software support services, driving substantial savings and better business outcomes for clients worldwide.
in client savings
Fortune 500 and Global 100 clients served
What Our Clients are Doing
Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”– Erik Looi CIO
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
Without the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
Drive Innovation for SAP with Expert Support
Now you can drive innovation for SAP by optimizing your current roadmap strategy. Find out how, in an informative thought leadership panel on SAP support services, featuring Constellation Research analyst Ray Wang, T-Mobile’s Senior Director of Product and Technology Erik LaValle, and Rimini Street SAP Support Services Leader Jennifer Perry. If you’re like most companies, your budgets are already stretched to the limit. Meanwhile, CIOs and IT leaders are under unrelenting pressure to drive innovation for SAP and manage the high cost of SAP support services. Not surprisingly, SAP seemingly wants you to follow its roadmap, timeline, and SAP strategy regardless of the impact on your company’s innovation. In this engaging panel discussion, you’ll hear Ray’s views on the state of SAP support services today and the growing challenges facing IT leaders. Plus, Eric will discuss T-Mobile’s practical approach to achieving critical innovations, flexible solutions, and superior customer experiences by leveraging Rimini Street support services for SAP.
The Business Impacts of the IT Talent Shortage: CIO Research Results
In this on-demand webcast, Tom Schmidt, digital content director at CIO, and Brian Slepko, EVP, global service delivery at Rimini Street, review global research findings on the IT talent shortage and its impacts on business. Results from the study reveal IT leaders’ top business and technology challenges, their level of concern with the talent shortage, and the impact of remote work on the ability to recruit and retain IT talent. Tom and Brian also discuss: delivering business efficiencies strategies for addressing the IT talent shortage structuring a support organization for an environment with both old and new technology why outsourcing support for ERP applications can be a smart strategy