Address Shelfware and Reduce Software Maintenance Costs by Up to 50%
with These Often Overlooked Best Practices
Sourcing and vendor management leaders tasked with software procurement often struggle to reduce escalating on-premises software maintenance and support costs. This Gartner report analyzes often-overlooked options such as third party support, resale of shelfware and other lower-priced support options.
Published 10 May 2018 - By Analysts Rob Wilkes, Roberto Sacco, Melanie Alexander, Lori Samolsky