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4 Quick Wins to Drive Success for Your ERP Consolidation Project
2 min read
4 Quick Wins to Drive Success for Your ERP Consolidation Project
Anne Plese
2 min read

CIOs: All Eyes are on You An ERP consolidation is no picnic. And it’s certainly not fast. It can be long and complicated, with the potential for stakeholders to lose interest and abandon ship. Add to that the severe lack of skilled ERP talent able to do the heavy lifting of integrating and decommissioning servers, […]

Why IT Staff Augmentation Is Not Always the Answer
6 min read
Why IT Staff Augmentation Is Not Always the Answer
Anne Plese
6 min read

Legacy applications are the backbone of 71% of Fortune 500 companies, running 30 billion transactions daily and holding 80% of the world’s business data. Yet, 35.4% of surveyed IT leaders identified legacy applications and custom code as a top barrier to meeting revenue growth goals. Clearly, the talent war in IT is not new, but […]

Third-Party Support: A Strategy for IT Agility, Not Just a Cost-Cutting Measure
3 min read
Third-Party Support: A Strategy for IT Agility, Not Just a Cost-Cutting Measure
Anne Plese
3 min read

The financial benefits of dropping vendor-sourced maintenance in favor of third-party enterprise software support are very tangible; the lure of cutting expenditures by 50% – for what are commonly agreed to be superior levels of service – has proven compelling to thousands of companies. However, for many CIOs, the transition to third-party support presents advantages […]

The Hidden Tax that Comes with Traditional Application Management Services (AMS)
AMS, ERP 6 min read
The Hidden Tax that Comes with Traditional Application Management Services (AMS)
Anne Plese
6 min read

The model for traditional application management services (AMS) is broken. It’s dated and complex with a time and materials contract structure and a “man-hours” billing system. While the model was originally provisioned for issue resolution, the reality may lead to a continuous, almost unwitting client accommodation of large and growing numbers of billable hours for […]

New Application Management Service (AMS) Models are Emerging to Address the IT Talent Shortage
AMS, ERP 5 min read
New Application Management Service (AMS) Models are Emerging to Address the IT Talent Shortage
Anne Plese
5 min read

This article originally appeared on Diginomica.com; it has been modified for this space. The pool of IT experts is shrinking and the talent that remains is being spread thinner as new technologies create demand for expertise.  According to Gartner’s “Survey Data: Gartner Talent Management for Tech CEOs Survey, 2020“1 report: “Tech CEOs rank attracting and […]

Overpaying for Application Management Services? It’s Not About Man-Hours Anymore
AMS, ERP, Maximize ROI 4 min read
Overpaying for Application Management Services? It’s Not About Man-Hours Anymore
Anne Plese
4 min read

Why is outsourcing Application Management Services (AMS) so complicated, and why doesn’t it work like it’s supposed to? The AMS concept is simple: offload incidents, service requests, routine tasks, and IT backlogs so that internal teams are free to focus on game-changing initiatives. But the reality? Too many man-hours, yet nothing seems to get done; […]