Creating A Customer Experience Devoid of Downtime
Third-Party Maintenance for SAP Helps T-Mobile Enhance Customer Experience and Reliability “Remaining connected to family, friends, and customers is incredibly important, especially in these times” states Erik LaValle, senior director of product and technology at T-Mobile. “Our customers need to know that they can rely on us 100% of the time.” The host of […]
Global Survey Results: CFOs Weigh in on Enterprise Digital Transformation and IT Spending Priorities
When it comes to helping right the ship in times of business turbulence, CFOs play a critical role. They partner closely with the CEO to refine business strategy and with the CIO on implementing enterprise digital transformation to quickly defend against the disruption. An important component of the CFO/CIO partnership during crisis management is prioritizing […]
IDG Survey: Navigating the Future of SAP
New IDG survey report explores how IT leaders are accelerating innovation while maximizing SAP investments IT leaders are feeling pressure on all sides. The business wants IT to accelerate innovation to take advantage of technologies such as big data, AI, and IoT. The budget dictates a fine balance between maximizing ROI from existing IT investments […]
Debunking the Top 4 Myths of SAP Software Support
Enterprise software support is a multi-billion dollar source of revenue for SAP and other ERP software vendors with operating margins as high as 95 percent for some companies. Software vendors have been known to aggressively protect this revenue stream and dissuade customers from exploring third-party support alternatives. As you evaluate if third-party support is right […]
Why Everyone Wants to “Help” with GDPR Compliance
With the May 25 deadline for compliance with the European Union’s General Data Privacy Protection Regulation (GDPR) rapidly approaching, interest in the topic is at a fever pitch. The only bigger news will come when the first company gets slapped with a big fine for failing to adequately protect personal privacy under the law. Repeat […]
How Innovative SAP Customers Tackle Performance and Interoperability Issues
Many SAP customers want to continue to run their core system of record for the foreseeable future. But performance and interoperability challenges are growing as technology environments change amidst rapid transitions to diverse hybrid IT environments. These rapid changes can have a significant performance impact on SAP systems including new software and servers, upgrades to […]
Maximizing Value from Your SAP Business Suite Investments
Over a period of years, you’ve likely invested millions in an SAP platform that today is robust, stable and core to running your business. Like any good investment, your ECC 6.0 system and other Business Suite applications should yield strong dividends for years to come. In the context of IT, that means delivering the efficiency, […]
What You Need to Know to Exploit the Cloud
As digital transformation shakes up traditional business models, organizations of every size, in every industry, are exploring better ways to keep pace with change. Adoption of cloud computing technology has significantly increased over the last few years, promising a great opportunity for innovation amongst businesses if approached correctly, selectively and at the right pace. And […]
Is There Hesitation to Commit to SAP S/4HANA?
Most SAP licensees plan to continue running their proven, SAP ERP releases given its rich functionality that more than meets their business needs without the cost, disruption and risk of migrating to S/4HANA. This was the top finding in a recent global survey conducted by Rimini Street, selected by 89 percent of the survey respondents. […]
