No results found. Reset Filters
Generative AI Headlines Outpace ERP Adoption
4 min read
Generative AI Headlines Outpace ERP Adoption
Pat Phelan
Pat Phelan
VP, Market Research
4 min read

In just a few months, the volume knob on Artificial Intelligence was cranked up to 11. But for all that deafening noise, most CIOs are finding AI doesn’t yet live up to the hype. If you’re assessing AI for ERP, here’s guidance on how best to look before you leap. AI is all the talk […]

Answer 10 Tough Questions to Justify IT Modernization
3 min read
Answer 10 Tough Questions to Justify IT Modernization
Pat Phelan
Pat Phelan
VP, Market Research
3 min read

IT system modernization can be achieved in different ways.  Operational excellence in core and operational IT systems is a key part of most system modernization efforts.  It contributes to profitability and makes the systems better able to accommodate change.  Many currently deployed enterprise-level IT systems provide a strong foundation for change. For these systems, modernization […]

Are You Digitally Ready for AI-Enhanced ERP?
3 min read
Are You Digitally Ready for AI-Enhanced ERP?
Pat Phelan
Pat Phelan
VP, Market Research
3 min read

Many businesses are eyeing the potential of artificial intelligence (AI) and machine learning (ML) to transform ERP. Your ability to reap the rewards of that potential may depend on how far along you are with digital transformation. A recent IDC report sponsored by Rimini Street, AI and ERP:  Intelligently Automating the Enterprise and Creating Differentiating […]

New Survey: Why CIOs and CTOs Want a New Model for IT Support and Services
2 min read
New Survey: Why CIOs and CTOs Want a New Model for IT Support and Services
Pat Phelan
Pat Phelan
VP, Market Research
2 min read

In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. The results spoke for themselves. Respondents voiced broad dissatisfaction with their support services and models, including issues with support […]

How IT Can Sustain Business Growth and Profitability Amid Economic Uncertainty
2 min read
How IT Can Sustain Business Growth and Profitability Amid Economic Uncertainty
Pat Phelan
Pat Phelan
VP, Market Research
2 min read

During most of 2023, business outlook has seemingly ping-ponged between fears of an economic recession and hopes that an almost mythical soft landing—a term some economists use to describe a mild recession with a slight increase in the unemployment rate—will tame inflation without causing negative growth that generally results in high rates of layoffs and […]

A Unified Approach to Support and Services Can Help IT Keep Pace with the Business
AMS, Hybrid IT, Support 5 min read
A Unified Approach to Support and Services Can Help IT Keep Pace with the Business
Pat Phelan
Pat Phelan
VP, Market Research
5 min read

Supporting hybrid IT is different from individually supporting vendors’ products It is imperative for IT organizations to better operate, manage, and support hybrid-driven, multivendor IT environments. The complexity associated with hybrid scenarios (for example, from adopting a composable ERP strategy) can severely hinder scalability if IT departments are too focused on the practical aspects of […]

How a Unified Approach to Support and Services Can Improve IT Outcomes
5 min read
How a Unified Approach to Support and Services Can Improve IT Outcomes
Pat Phelan
Pat Phelan
VP, Market Research
5 min read

Modernizing IT support and services should be a part of IT modernization Enterprise applications are changing at a more rapid pace than ever. The result is that many enterprises have hybrid-driven, multivendor IT environments. This creates a challenge for the IT organization — how to effectively operate, manage, and support an increasingly complex technology portfolio. […]

IT Hero: The CISO
3 min read
IT Hero: The CISO
Pat Phelan
Pat Phelan
VP, Market Research
3 min read

Jim Hillier is currently the director and principal advisor for security in the Office of the CTO at Rimini Street, but for years he served as Chief Information Security Officer (CISO) for a number of organizations. It’s a job that has changed over the years as the Internet of Things (IoT) developed, and today looks […]

IT Hero: Systems Administrator
3 min read
IT Hero: Systems Administrator
Pat Phelan
Pat Phelan
VP, Market Research
3 min read

The systems administrator’s job is Nonstop As a lead systems administrator with Rimini Street, Dustin Jaeger, is part of an infrastructure team that serves internal customers almost exclusively. Its job is to ensure business continuity every second of every day, especially in case of a disaster. The team’s buzzword is “high availability” as represented by […]