Licensees Extending Life of PeopleSoft ERP with AMS, IaaS, and Third-Party Support
2020 Survey Results: Analysis of Global PeopleSoft Licensee Behavior Many organizations are spending too much of their IT budget ─ as much as 90% ─ on daily operating costs to run and grow the business, leaving only 10% to fund transformation.[1] Continued overspending on expensive Oracle annual maintenance contracts for PeopleSoft ERP, while following the […]
3 Strategic Takeaways from the Recent SAP Q3 Earnings Call
And how they can inform your SAP roadmap On October 25, SAP released its third-quarter results. Said to be its “biggest rout in 24 years,” SAP Q3 earnings reveal a weak quarter with significant drop in cloud and license revenue compared to its projections. This, despite an uptick in the industry overall, with the increase […]
Feeling the Pressure of Moving ERP to the Cloud? It’s Not as Urgent as Vendors Would Have You Think.
Implement hybrid IT instead and invest the savings in transformation. An October 2020 Diginomica article, “Don’t be a sheep – challenge the call to re-platform ERP” from author Brian Sommer, contains some pragmatic advice for CIOs feeling the pressure of moving ERP to the cloud. It’s not necessary to replace or re-platform important […]
Third-Party Software Support for SAP: Hidden Savings
The oft-quoted Michael Porter has stated that the essence of strategy is knowing ‘what not to do!’ ─ it is as important as knowing what to do. How does this apply to maintenance for SAP and IT roadmap strategy? In a November 2019 survey conducted by Rimini Street, 79% of licensees said that they have […]
ERP Software License versus Cloud ERP SaaS Subscription ─ Pros and Cons
Your software is an asset. Software vendors such as Oracle and SAP are pressing licensees to replace existing enterprise applications in order to move to the vendor’s new platform. Yet, most companies have invested millions in their current ERP systems on targeted applications – Financials, Supply Chain, Distribution, Manufacturing, Human Capital Management, or Customer Experience […]
On-Going IT Response to the Global Pandemic: The View from a Front-Row Seat
In January’s “2020 State of the CIO Executive Summary,” the news was good for CIOs… They were getting increased recognition from CEOs and colleagues for their growing and essential leadership role in business strategy, innovation, and revenue generation — while decreasing time spent on important yet “back-office” activities such as optimizing the enterprise IT infrastructure […]
Third-Party Support: A Strategy for IT Agility, Not Just a Cost-Cutting Measure
The financial benefits of dropping vendor-sourced maintenance in favor of third-party enterprise software support are very tangible; the lure of cutting expenditures by 50% – for what are commonly agreed to be superior levels of service – has proven compelling to thousands of companies. However, for many CIOs, the transition to third-party support presents advantages […]
Use AI to Enhance the Human Connection in IT Support Services
Global disruption and competition are placing new demands on the delivery of IT support services. As global turbulence rocks the business environment, CIOs that use artificial intelligence (AI) to enhance — not replace — a human-first digital strategy in IT support services as part of a strategy to improve service levels and responsiveness will likely […]
5 Questions on S/4HANA Migration — Answers for SAP Business Suite Licensees
SAP’s extension announcement of ECC 6.0 support from 2025 to 2027 is an apparent acknowledgment that SAP customers do not see value in a prompt migration to S/4HANA. Even prior to the pandemic, nearly 80% of SAP licensees planned to continue to run their current customized, mature SAP systems for five additional years or more.1 […]