What is Oracle Sustaining Support? Breaking the Cycle of Eroding Oracle Support
Software support contracts generally do not age well. It seems to be part of the modern vendor playbook to discourage you from using your customized, paid for software, so they cut back on support services. Meanwhile, you’re expected to progressively pay more for less support. Worse, if you’re in this type of situation, you probably […]
Is an Integrated ERP Suite or a Composable ERP Strategy Right for You?
A composable ERP strategy is gaining traction among IT leaders Today’s business climate is rife with economic uncertainty that is causing IT leaders to do more with less while still innovating to support the business. It’s a seemingly impossible dilemma: how to use innovation to drive business outcomes while being restrained by a reduced budget? […]
IT Hero: SAP Database Guru
What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things. “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP is a big company, and its systems are very complex. Being an SAP guru […]
Managed Services Projections Increase Through 2023
Spiceworks Ziff Davis (SWZD) surveyed more than 1,400 IT professionals from North America, Europe, Asia, and Latin America to determine how recent economic events and inflation are impacting organizational plans to invest in technology in the upcoming year. The results of that research formed the 2023 State of IT report. In this report, the news […]
IT Hero: Oracle Database Services Manager
The Data Base Services Job Involves Complex Problem Solving For Mark Smith, a regional manager for Oracle database services on the Rimini Street team, the work day is all about complex problem solving. His Oracle Support Team helps more than 1,500 clients across all industries in eastern and central North America and in Latin America […]
Technology Productivity: Applying the Deep Work Model
In the recent Harvard Business Review article, “Beware of a Culture of Busyness,” author Adam Waytz describes how corporate culture has evolved from valuing what is produced to valuing how busy employees are. In this article, we examine how overvaluing time affects businesses and how applying the deep work model can help increase technology productivity. […]
A Unified Approach to Support and Services Can Help IT Keep Pace with the Business
Supporting hybrid IT is different from individually supporting vendors’ products It is imperative for IT organizations to better operate, manage, and support hybrid-driven, multivendor IT environments. The complexity associated with hybrid scenarios (for example, from adopting a composable ERP strategy) can severely hinder scalability if IT departments are too focused on the practical aspects of […]
Unleash Your IT Potential with Rimini ONE™ All-in-One Support and Services
In today’s competitive business landscape, organizations rely heavily on their enterprise software systems to drive productivity and enable growth. However, some vendors provide only limited levels of support for existing versions. As a result, many companies find themselves struggling to: keep up with the associated costs and complexities of maintaining their software investments source high-quality […]
How a Unified Approach to Support and Services Can Improve IT Outcomes
Modernizing IT support and services should be a part of IT modernization Enterprise applications are changing at a more rapid pace than ever. The result is that many enterprises have hybrid-driven, multivendor IT environments. This creates a challenge for the IT organization — how to effectively operate, manage, and support an increasingly complex technology portfolio. […]