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Rimini Street Announces Strong First Quarter Results for Siebel Support Service, Infrastructure & Staff Expansion and Service Expansion to Cover PeopleSoft Products
NASHVILLE, Tenn. - April 24, 2006 - Enterprise software support provider Rimini Street today announced a successful first quarter launch of its support services for Siebel products, expansion of infrastructure and staff across the U.S., and launch of its support services offering for PeopleSoft products. Siebel and PeopleSoft products are owned by Oracle Corporation (NASDAQ: ORCL). The announcements were made at Collaborate 06, a technology and applications forum for the Oracle community.
First Quarter Highlights
Rimini Street's first quarter highlights include:
- Launched sales operations for Siebel Support Services and exceeded sales targets
- Executed agreements for Siebel support with small, medium and Fortune 500 organizations
- Opened and fully staffed new Pleasanton, Calif. facility; hired first employees for Texas facilities
- Achieved more than 50 percent annual cost savings for clients with excellent client satisfaction
Beekley Corporation, a global provider of health care products, was among the clients who chose Rimini Street's innovative, next-generation support services for Siebel products in the first quarter.
"We wanted a Siebel support provider that will supply Beekley with high quality, responsive support for our mission-critical Siebel system," said Geris Papajani of Beekley's IT Group. "Rimini Street has exceeded our expectations with excellent response times, knowledgeable and experienced resources who know our system, solid advice, and technical services we never thought we could get from a support agreement. I would strongly recommend Siebel customers evaluate Rimini Street support as an option."
Infrastructure & Staffing Expansion
Rimini Street announced plans to continue expanding its infrastructure, sales team and engineering staff across the U.S., assuring time-zone and geographic proximity to Rimini Street clients anywhere in the U.S. and Canada. New facility locations planned for 2006 include Atlanta, Denver, Boston, New York and Chicago. Rimini Street has facilities in Las Vegas, Foster City and Pleasanton, Calif. and Durham, N.C., and will be opening soon in Austin and Dallas, TX.
New Support Services for PeopleSoft Products
Rimini Street continues to redefine enterprise software support by expanding its service offering to cover PeopleSoft products. The support service model for PeopleSoft products is based on Rimini Street's innovative, next-generation support program available today for Siebel products. Service for PeopleSoft products begins in the third quarter of 2006.
Rimini Street support service highlights include:
- Named, U.S.-based primary support engineers assigned to each client
- Support until 2015 for existing Siebel and PeopleSoft releases without required upgrades
- 24x7 support coverage with 30-minute or less guaranteed response
- Support for client customizations, interoperability and performance at no additional fee
- More than 50 percent cost savings compared to Oracle annual support fee
- Flexible contract and payment options
"We are pleased with sales performance and service delivery in our first quarter of Siebel support operations. In line with our business plan, we are continuing to ramp up our infrastructure and staffing and expand our support services to cover additional enterprise software products," said Seth A. Ravin, president & CEO of Rimini Street. "We look forward to bringing our innovative, next-generation support model and 50 percent or more cost savings to both Siebel and PeopleSoft licensees."
Ravin, a former PeopleSoft, Inc. vice president whose responsibilities included worldwide release support policy and special support programs, has extensive experience designing and delivering support solutions for PeopleSoft products. Ravin has already helped over a hundred Fortune 500, mid-market, and public sector PeopleSoft licensees save 50 percent or more on their annual support fees. Prior to founding Rimini Street, Ravin sold his previous enterprise software services venture to Oracle rival SAP in January 2005.
About Rimini Street, Inc.
Rimini Street is redefining enterprise software support with an innovative, next-generation support program that enables Siebel and PeopleSoft licensees to remain on their current software release without any required upgrades or migrations through 2015. Rimini Street support provides a significant annual savings of more than 50 percent in fees compared to Oracle annual support.
Rimini Street is the most experienced third-party provider of support services for Siebel licensees, and is the only third-party enterprise software support provider with a seasoned maintenance management team exclusively focused on the needs of Siebel and PeopleSoft software licensees. Rimini Street is headquartered in Las Vegas, with additional facilities in Foster City and Pleasanton, Calif. and Durham, NC. For more information, visit www.riministreet.com or call (702) 839-9671.
Rimini Street and the Rimini Street logo are trademarks of Rimini Street, Inc. All other company and product names may be trademarks of their respective owners. Copyright © 2006. All rights reserved.