Buyer's Guide to Enterprise Software Support
It’s important to understand your options when choosing a support provider be it through a vendor or third party support provider. Your decision affects your flexibility in crafting your strategic applications road map, and in formulating and managing your upgrade strategy now and in the years to come.
The Rimini Street Buyer’s Guide to Enterprise Software Support is designed to help you compare the risks and rewards of vendor support vs. premium third-party ERP support in the following categories:
- Support delivery model
- Support program features
- Cost model and strategic considerations
- Proven track record