Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • Solutions
    • Need
    • Software Supported
    • Support Services
    • View all Solutions

    Need

    Solutions by business objective, industry, and role

    Objective
    • Address Tech Talent Shortages 
    • Avoid Expensive Upgrades/Migrations
    • Extend Life of ERP Investments
    • Improve Application and Database Security
    • Migrate to the Cloud
    • Our people
    • Reduce Support Costs
    • View all objectives
    Industry
    • Retail
    • Government
    • Manufacturing
    • Wholesale and Distribution
    • Financial Services
    • Education
    • Healthcare
    • View all industries
    Role
    • Executive
    • Finance
    • IT
    • Procurement

    Software Supported

    Independent support for mission-critical applications

    Oracle
    • Oracle E-Business Suite
    • Oracle Database
    • PeopleSoft
    • Hyperion
    • JD Edwards
    • Fusion Middleware
    • View All Oracle
    SAP
    • SAP Business Suite
    • SAP S/4HANA
    • SAP HANA Database
    • SAP Business Objects
    • SAP Sybase
    Salesforce
    • Sales Cloud
    • Service Cloud
    IBM
    • Db2 Database
    Microsoft
    • SQL Server Database
    Open Source Databases
    • PostgreSQL
    • MySQL
    • MariaDB
    • MongoDB

    Support Services

    Comprehensive, unified support services

    Rimini ONE™Rimini Support™: Software Support ServicesRimini Manage™: IT Management ServicesRimini Consult™: Professional ServicesRimini Protect™: Global Security
    Rimini Connect™: InteroperabilityRimini Watch™: Observability SolutionsLicenseGlobal Tax, Legal, & RegulatoryCloudDatabase Management
    Featured Resource
    The Comprehensive Guide to Independent, Third-Party Support Services for Enterprise Software

    Independent, third-party software support saves 50% to 90% annually and frees up the IT team. Read this guide to see if third-party support is right for you.

  • Clients
    • Clients by Industry
    • Clients by Software Supported
    • View all Clients

    Clients by Industry

    View featured clients by industry

    Business & Professional ServicesCommunicationsConstructionEducationFinancial ServicesEnergy & UtilitiesGovernmentHealthcare
    HospitalityManufacturingNonprofitMedia & EntertainmentRetailTechnologyTransportation & LogisticsWholesale & Distribution
    Featured Resource
    Insights from Gartner Symposium 2022

    The trifecta of ever-constricting budgets, the influence of inflation, and an incredibly difficult labour market are now top of mind – just as we all thought we’d breathe a sigh of relief with the pandemic largely behind us. At the Gartner Symposium 2022, we hosted a fireside chat with technology leaders where they shared their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security. Watch the video to get better insights on their experiences and how they were able to overcome these challenges! Speakers: Eric Helmer, Rimini Street, Chief Technology Officer Brian Kelly, Head of Technology, University of Technology Sydney Helen Harms, GM of Cloud and Operations, Metcash Grey Properjohn, Head of Technology, RWWA Vince O’Carroll, IT Operations Manager, Central Coast Council

    Clients by Software Supported

    View featured clients by software supported

    OracleSAPSalesforce
    IBMMicrosoft
    Featured Resource
    Turning Savings Into Business Solutions: How Rimini Street Clients Fuel Their Business-Driven Roadmap

    For Rimini Street clients, the 50% they can save on annual IT support goes right to their bottom line.

  • Resources
    • Resource Library
    • Street Smart
    • Street Wise
    • Calculators
    • Blog
    • View all resources

    Resource Library

    Access Rimini Street content and on-demand webinars

    Analyst ResearchArticleBrochureDatasheeteBook
    WhitepaperInfographicResearch ReportWebinarVideo
    Featured Resource
    A Smart Path to Holistic SAP Security

    Malicious parties are constantly searching for new ways to breach enterprise systems and put your valuable data at risk. SAP announces new patches each month on Patch Tuesday. Hack Wednesday is when hackers go on the attack assuming security teams haven’t implemented those patches. And those patches usually only address vulnerabilities that have been identified by the good guys, not the ones that the bad guys are exploiting, zero-day attacks, or other sophisticated attacks.    If you’re still relying solely on vendor patches to protect your mission critical SAP assets, you could be putting your data at risk. To fully understand the risks of a patch management strategy alone, read this e-book. In the e-book, you’ll learn:  Why vendor patches don’t address all vulnerabilities   The benefits of a layered security, defense-in-depth approach   Solutions for implementing layered security to protect against zero-day attacks   Comparison of a layered security model against SAP patching alone  

    Calculators

    Calculate potential costs and savings.

    Maintenance Savings Calculator
    SAP S/4HANA Cost Calculator

    Blog

    Gain new information and insights to inform strategic decisions

    AMSBusiness-Driven RoadmapCareerCustom CodeERP PostsView all Blogs
    Risk MitigationROISupportSupport Tips PostsTips and Best PracticesTL&R
    Featured Resource
    Adopting a “Shift Left” Strategy to Transform Technology Support Services

    Thriving in a digital world means technology support providers and in-house IT teams need a collaborative service approach that integrates both technology and the human factor. “Shifting Left” addresses those needs by using software delivery practices to move knowledge closer to customers. Implementing this transformational approach will become critical as organizations turn to technology as a main conduit for meeting customer expectations…without losing the personal touch. But how do you make the shift? Helping you find balance between high-tech and high-touch, Rimini Street invites you to download this comprehensive guide to better understand the Shift Left method and lay the foundation for your transformation. In this ebook, you’ll learn: Three approaches to a Shift Left strategy What’s driving the Shift Left trend The benefits of shifting left and why it makes you more competitive How to embrace and implement your Shift Left strategy

  • Company
    • About Us
    • Rimini Street Advantage
    • Contact Us

    About Us

    More information about Rimini Street and its people

    About Rimini StreetLeadership TeamNewsroomPhilanthropyInvestor Relations
    EventsAwardsCareersEthics and ComplianceWhat is Third-Party Support?What is Interoperability?
    Featured Resource
    Valoir Report: Third-Party Support Goes Mainstream

    Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini Street, industry research firm Valoir analyzed the growing acceptance of third-party support, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Valoir found that in some instances, even ERP vendors reluctantly acknowledge the utility of third-party support as they focus efforts on the cloud. Third-party support has evolved into a strategic portfolio management tool for enterprise applications, gaining broader strategic acceptance from its origins as a cost containment tactic. Valoir found that its versatility facilitates: Innovation around the edges of a mature, highly functional ERP system Maximizing value from existing investments Taking a measured approach to cloud evolution Digital transformation Tactically, independent, third-party software support helps CIOs save resources and keep IT teams engaged with new initiatives rather than routine support. Strategically, it helps CIOs meet business objectives, demonstrate value, and move to a Business-Driven Roadmap from one dictated by an ERP vendor. In its report, Valoir specifically recognized Rimini Street for its: Breadth of knowledge and depth of support, featuring a dedicated engineer model Pure focus on independent, third-party support versus other IT or consulting services Track record of strong client relationships Value, service, price

    Rimini Street Advantage

    Learn why companies choose Rimini Street support services

    TrustedClient-CentricExpertComprehensive
    SecureSavingsGlobalView all Reasons
    Featured Resource
    Unified Support Services for Enterprise Software

    Rimini Street, Inc. (RMNI) is the leader in third-party enterprise software support and strategic services to organizations around the world.

  • Contact Us
  • Login
  • Contact Us
  • Login
  • Search Icon Search Icon
  • EN
    • All Countries/Regions
      • Australia & New Zealand – English
      • Brazil – Português
      • France – Français
      • Germany – Deutsch
      • Indonesia – English
      • Israel – עברית
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Mexico – Español
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
      • UAE & Saudi Arabia – العربية
      • United Kingdom – English
      • United States – English
    • North America
      • United States – English
      • Mexico – Español
    • South America
      • Brazil – Português
    • Europe
      • United Kingdom – English
      • France – Français
      • Germany – Deutsch
    • Asia Pacific
      • Australia & New Zealand – English
      • Indonesia – English
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
    • Middle East
      • Israel – עברית
      • UAE & Saudi Arabia – العربية
Search Icon
Back
  • Clients
  • Home

Client Success Stories

Australian university leverages Rimini Consult™ to address lags in mandatory reporting processes.
Read more
Improved Support for SAP Helps GE Lighting, a Savant Company, Light the Future
Read more
Australian Medical Consumables Distributor Supports Significant Growth with SAP BusinessObjects Upgrade
Read more
Back
  • Clients
  • Home
  • Contact
Filter by:
Industry
Products Supported
Region
Contact Us
No results found. Reset Filters
Improved Support for SAP Helps GE Lighting, a Savant Company, Light the Future Improved Support for SAP Helps GE Lighting, a Savant Company, Light the Future
Improved Support for SAP Helps GE Lighting, a Savant Company, Light the Future
Read more
Australian Medical Consumables Distributor Supports Significant Growth with SAP BusinessObjects Upgrade Australian Medical Consumables Distributor Supports Significant Growth with SAP BusinessObjects Upgrade
Australian Medical Consumables Distributor Supports Significant Growth with SAP BusinessObjects Upgrade
Read more
Global kitchen and bath products maker improves long-term support for Oracle while reducing costs Global kitchen and bath products maker improves long-term support for Oracle while reducing costs
Global kitchen and bath products maker improves long-term support for Oracle while reducing costs
Read more
No More Christmas Day PeopleSoft Updates for Energy NW No More Christmas Day PeopleSoft Updates for Energy NW
No More Christmas Day PeopleSoft Updates for Energy NW
Read more
Australian Retailer Takes a Non-traditional Path for ERP  Australian Retailer Takes a Non-traditional Path for ERP
Australian Retailer Takes a Non-traditional Path for ERP

Innovation comes in many forms at Officeworks

Read more
Global lighting provider increases flexibility and reduces costs Global lighting provider increases flexibility and reduces costs
Global lighting provider increases flexibility and reduces costs
Read more
 Global manufacturing firm confidently pursues a self-directed IT roadmap  Global manufacturing firm confidently pursues a self-directed IT roadmap
Global manufacturing firm confidently pursues a self-directed IT roadmap
Read more
Education Content Provider Earns Top Marks for Making Learning More Accessible to All Education Content Provider Earns Top Marks for Making Learning More Accessible to All
Education Content Provider Earns Top Marks for Making Learning More Accessible to All
Read more
Water Reclamation District Reinvents Itself to Become Industry Role Model Water Reclamation District Reinvents Itself to Become Industry Role Model
Water Reclamation District Reinvents Itself to Become Industry Role Model
Read more
1 2 3 … 72 Next
Rimini Street, Inc.
New to Rimini Street?
  • Rimini Street Advantage
  • All Support Services
  • Products Supported
  • Software Support Features
About Rimini Street
  • About Us
  • Leadership
  • Careers
  • Investors
  • Rimini Street Foundation
Popular Links
  • Client Portal Login
  • Newsroom
  • Blog
  • Savings Calculator
Follow Rimini Street
Contact Us

Copyright © 2023 Rimini Street, Inc.

All rights reserved.

  • Terms of Use
  • Privacy Notice
  • Cookie Settings
  • Important Privacy Information
  • Request a Quote
  • Request More Information
  • Modern Slavery Act Statement
  • Site Map
Savings Calculator Scroll to the top of the page

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today Close Icon