Rimini Street Becomes First and Only ISO 27001-Certified Provider of Third-Party Enterprise Software Support Services
Client Information Protected By Most Rigorous International Security Controls
LAS VEGAS, June 4, 2013 — Rimini Street, Inc., the leading third-party maintenance and support provider for enterprise software, including SAP AG’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NASDAQ: ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database and Hyperion software, today announced that it is the world’s first and only third-party enterprise software support provider to achieve worldwide ISO/IEC 27001:2005 information security certification for its support services. Rimini Street is also the only third-party enterprise software support provider to achieve ISO 9001:2008 quality system certification.
ISO/IEC 27001:2005 is the most rigorous and recognized international standard for implementing and managing security controls that protect information assets. Completed in conjunction with Securastar, a niche information security consulting firm specializing in ISO 27001, and Bureau Veritas, the Company’s highly-respected independent auditor, the certification process verified that a detailed framework for security design, implementation and management are in place, continuously monitored and improved. The certification process also verified that a robust framework exists for information security risk assessment, threat identification and rapid response. This comprehensive standard, which includes regular follow up surveillance audits, ensures Rimini Street clients and partners around the world that rigorous security controls are in place to protect the confidentiality, integrity and availability of their information.
The Company also previously earned ISO 9001:2008 for its provision of third-party enterprise software maintenance services, including client onboarding; client account management; product support for vendor delivered and customized code; fix development and delivery; and research, development and delivery of tax, legal and regulatory updates. No other third-party enterprise software support provider has earned these ISO certifications.
“Rimini Street continues to lead the industry with its relentless focus on innovation, quality processes and security controls,” said Steven Salaets, vice president, global HR, security, risk and compliance, Rimini Street. “Today, more than 600 global, Fortune 500 and government clients in 70+ countries depend on Rimini Street services. We are very pleased to expand our global ISO framework to include ISO/IEC 27001:2005 certification and raise the security standard for the entire enterprise software support industry.”
About Rimini Street, Inc.
Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally +1 702-839-9671.
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