From savings to standardization, consolidating multiple ERP systems comes with a lot of advantages. This Gartner® Report can help you navigate the challenges, avoid some common missteps, and set your business up for a competitive advantage.
Moving to next generation ERP isn’t always clear cut, let alone easy. Customizations break. Business processes get impacted. There’s usually hidden costs. And the downtime. It’s not fun.
With unified support from Rimini Street, you can improve IT operations –– and stay sane. You’ll get proactive engineering expertise to keep your legacy systems running, the freedom and funding to move at your own pace, and support for your SaaS and open-source software.
“We estimated that SAP only covered about 20% – 30% of our support issues due to our customizations, which meant the cost of each support ticket raised was in the tens of thousands of dollars…It became very clear that moving to Rimini Street Support offered a more compelling alternative for us..”Erik LaValle, senior director of product and technology for supply chain at T-Mobile
Your ERP software and business processes need to evolve. We get it. That’s why our unified support services deliver the kind of customer experience you want. You get resolution for your custom code issues, improved IT service delivery to meet project milestones, and things become more predictable. It’s part of the reason Rimini Street scores an average of 4.9 out of 5.0 in client satisfaction.
If big IT initiatives fail, it’s usually due to a lack of resources, not effort. Our model is built to give you access to a wide range of engineering skills for your back-office systems. Expand your staff with a support service model that offers unlimited usage from a catalog of services built to absorb spikes in ticket volumes. And do it all with real interaction from real humans.
“We’ve simplified workflows and automated processes so that the rest of the business can work more efficiently on growth initiatives,acquisitions, and new product development.”Jeff Miller, Director of Business Relationship Management, NIBCO
Protecting your enterprise apps and databases takes a proactive approach that minimizes vulnerabilities. With Rimini Street, you’re covered with tax, legal and compliance updates for nearly 200 countries that spans the globe –– and your mission critical applications. We fortify your middleware and database workloads and monitor your technology stack.
Gain more flexibility and time to choose a next-generation system that fits your business. We can help you reduce fixed costs in your current environment and ease your migration to S/4HANA and beyond.Read Advance Your SAP Architecture with Rimini Street
Oracle’s increasing annual maintenance fees aren’t just costing money –– they’re draining valuable resources. Back office systems are not a platform for innovation. Learn how Rimini Street can reduce operating costs, and help get you where you need to go.See the real costs and risks of Oracle ERP
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