2019 Enterprise Software Support Buyers Guide
Whether you plan to run your current ERP software for years to come, or have already started looking at cloud options, it's important to have a support provider who provides capacity and flexibility you need to deliver on strategic IT initiatives.
Regardless of who your vendor currently is, this Enterprise Software Support Buyer's Guide is designed to help you ask the right questions to evaluate these and other factors:
- Support delivery model
- Support program features
- Cost model and other capacity considerations
- Total value of the partnership