Software Support for Fortune 500 Organizations

More than 150 Global Fortune 100 and Fortune 500 companies have partnered with Rimini Street to get ultra-responsive support services and save up to 90% of their total annual ERP support costs. While cost optimization was once the primary catalyst for adoption of third-party support, today, organizations of all sizes are breaking free from the rigid vendor support model and choosing Rimini Street support services to free up capacity to focus on innovation and flexibility to deliver business outcomes.

What is your software support spend-to-value ratio? Let our experts calculate the fully-burdened cost to deploy upgrades, maintain custom code and keep your ERP “lights on” each year.

What Makes Rimini Street Different?

2,900+

clients
worldwide served

$4 Billion+

In Client
Savings to date

15 MINUTES

Call-back SLA for Critical Issues

15+ Years

Average experience
of Engineers

Supporting Your Business-Driven Roadmap

Rimini Street has redefined what IT teams can expect from their support vendors. SAP, Oracle, JD Edwards, PeopleSoft, Siebel and Hyperion customers come to us for third-party support so they can focus on business innovation. With Rimini Street, clients know they can:

  • Reduce their total enterprise software support costs by up to 90% and apply those savings to projects that drive improved results for their business
  • Expect 24x7x365 support, regardless of who wrote the code
  • Get ultra-responsive support for existing releases for a minimum of 15 years from the date they switch to Rimini Street
  • Count on 15-minute response times by a primary support engineer for P1 critical issues
  • Help avoid audits, back-handed offers or vicious end-of-support renewal cycles
  • Re-focus in-house resources from handling support cases to working on strategic initiatives

Our services range from solving day-to-day issues, customizations, interoperability, security, Tax, Legal and Regulatory updates and more.

Rimini Street's proven 13 years of service excellence helps transition clients "lights-on" maintenance to us so they can accelerate their Business-Driven Roadmaps that drive competitive advantage and growth.


We Support Applications From…


Join More Than 2,900 Organizations, spanning Global 1000 and mid-sized enterprises, as well as health care, higher education and government organizations, who have made the switch to Rimini Street to extend the lifespan of existing software investments, modernize their enterprise applications and deliver on initiatives that address business requirements.


Calculate Your
Potential Savings

To date, Rimini Street clients have saved over $4B in total software maintenance costs. Calculate how much Rimini Street can save your organization.