Veteran Gartner Analyst Pat Phelan Joins Rimini Street as VP of Market Research

Leading enterprise software and support analyst brings extensive industry knowledge, experience and insights to the Company and its clients

LAS VEGAS – September 18, 2018Rimini Street, Inc., (Nasdaq: RMNI), a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products, today announced the appointment of Pat Phelan as vice president of market research. In this new role, Phelan is responsible for research across the enterprise software market, including applications and technology strategies, software vendor support, third-party support, IT leadership trends and IT optimization. She also supports strategic planning, senior leadership discussions, business development and sales execution by providing enterprise software licensees with quantitative and qualitative strategic insights.

“As a Gartner analyst, I closely followed Rimini Street since its inception in 2005 through to its listing on Nasdaq in 2017 to become the first and only publicly-traded third-party enterprise software support provider. During that time, I advised hundreds of clients who were evaluating a switch to Rimini Street support from the mega vendors, and have always been impressed by the Company’s vision, strategy, business model, leadership and execution,” said Phelan. “Rimini Street’s value proposition of offering premium-level support at up to 90% savings compared to software vendor support, as well as offering products and services that modernize, future-proof, secure and operate a client’s hybrid enterprise software landscape in their own data center and the cloud, provides a disruptive and compelling alternative to traditional, expensive and lower-value offerings from software vendors and other third parties.”

“Rimini Street has always been far and away the clear leader in the third-party enterprise software support market globally, proven by its growth and enthusiastic and highly referenceable clients. Today, Rimini Street is bringing an even more innovative, smarter support vision to enterprise software licensees on a broader platform of supported products, including SaaS products like Salesforce.com, all designed to help clients leverage IT to support competitive advantage and growth. I wanted to be a part of executing this exciting vision and further disrupting the traditional enterprise software marketplace,” continued Phelan.

Phelan brings extensive enterprise software industry expertise to Rimini Street

Phelan has more than 37 years of packaged software application experience in various industries, including commercial manufacturers, service firms and government agencies. Immediately prior to joining Rimini Street, Phelan spent 18 years with worldwide analyst firm Gartner, where she served as research vice president for enterprise software and ERP products, and was the leading analyst covering third-party enterprise software support. During her time at Gartner, Phelan provided CIOs and IT leaders with research and advice on strategies and options for managing the business application life-cycle and costs, and published nearly 300 research reports on numerous topics impacting the enterprise software market. Prior to Gartner, Phelan managed the HR systems practice at Grant Thornton, and helped build an HR systems practice at Ernst & Young. She began her IT career at Marathon Oil Company as a systems analyst doing custom system design.

“Pat brings a wealth of enterprise software industry knowledge, experience and insight that will benefit the Company and our clients as we continue to expand our portfolio of software support and products, and we are excited to have her join us,” said Seth A. Ravin, Rimini Street CEO.

To download Rimini Street’s recent white paper authored by Pat Phelan, “The World of Enterprise Applications is Changing – Is It Time to Reroute Your ERP Roadmap?” click here.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit https://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

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Investor relations contact:

Dean Pohl

Rimini Street, Inc.

+1 925-523-7636 dpohl@riministreet.com
Media relations contact:

Janet Ravin

Rimini Street, Inc.

+1 702-285-3532 pr@riministreet.com