Rimini Street is the global leader in providing independent, third-party enterprise software support services to over 3700+ companies worldwide, including 164 of the Fortune 500 and Global 100 to date. Rimini Street replaces the annual support you currently receive from Oracle and SAP, guaranteeing 50 percent savings on annual maintenance fees and up to 90 percent savings on total support costs.
Through a new, first of a kind program, BlueCross BlueShield Association (BCBSA) members and affiliates now have access to discounted pricing and simplified procurement of Rimini Street third-party support services.
This special program increases the Rimini Street guaranteed savings for BCBSA members and affiliates through a group buying discount. This delivers >50% savings on annual maintenance and support fees for Oracle and SAP, as well as discounts for specific Rimini Street billable advisory services, such as Cloud Advisory & Software License Advisory services. In addition, Rimini Street and the BCBSA have created a standardized master agreement to simplify and accelerate procurement of Rimini Street support and services, and include additional benefit terms for pre-pay and multi-year contracts
Watch this in-depth overview to learn more about Rimini Street independent, third-party support and the special BCBSA program created for association members and affiliates. Topics include: challenges facing health insurers today; the impact of following a vendor-dictated roadmap; and benefits of following a Business-Driven Roadmap powered by Rimini Street.
Drive out costs and increase cash positions – saving >50% on annual maintenance and support fees for Oracle and SAP, including preferred cost programs for BCBSA members and affiliates.
Break the legacy vendor-dictated cycle of continuous software upgrades and updates the vendor forces just to keep support and instead shift budget and resources to the needs of healthcare insurance industry today – ex: home health and wellness, telehealth and digital engagement.
Leverage a newly developed eligible purchase agreement (EP) agreement to speed the contract process, mitigating legal and overhead expenses. Leverage pre-negotiated pricing and a stream-lined process to get the BCBSA organization to third-party support.
Higher quality and more responsive support, including faster response times, assigned expert engineers, customizations and TL&R included for Oracle and SAP software allows IT teams to spend less time dealing with support for their ERP.
Leverage informed and expert advisory services on critical areas of your Oracle and SAP strategy, including software licensing and cloud computing, from a trusted partner that understands your unique environment.
Rimini Street emphasizes a full service versus self-service model for ERP support, publicly measuring and reporting an average of 4.8/5 client satisfaction and has received over 100 individual and company awards for customer service over the past decade. In addition to standard break-fix support at >50 percent discount compared to current Oracle and SAP costs, BCBSA members and affiliates also gain access to significantly improved quality of support:
In this report, you will find dozens of insights around the challenges of pursuing digital growth while controlling costs. Among predictions and recommendations in the report: Prediction: “SaaS vendors foster application ecosystems to increase the availability of niche, add-on functionality, resulting in increased lock-in for existing customers buying from these partners.” Prediction: “Each year, support costs for legacy software increase, while the benefits gained from that support decrease, leading to more organizations seeking lower-cost third-party support options.” Recommendation: Enterprises that have identified applications that they do not yet wish to move to the cloud should evaluate third-party support as an alternative to direct vendor support in order to maintain high-performing, existing software Recommendation: Evaluation of third-party support as an alternative to vendor’s support in order to help fund future innovation while avoiding SaaS vendor lock-in and their increasing support costs This must-read from Gartner enables IT leaders and sourcing/procurement/vendor management personnel to identify the trends and impacts of pursuing digital transformation in tandem with cost control. Reference: Gartner, Inc. “Predicts 2020: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs.” December 18, 2019. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Many PeopleSoft customers share the same concern-they feel they are receiving less new value from Oracle than they did in the past. They may also be caught in an expensive cycle of paying Oracle nearly 22% per year in maintenance fees, essentially repurchasing their existing software license every five years. If this sounds familiar-and inefficient-what if you could: Save 50-90% on total support costs for PeopleSoft software, with exceptional service and responsiveness? Free up IT capacity by securing support for your existing PeopleSoft release (including customizations) up to 15 years, without forced upgrades or continuous updates? Accelerate growth now, improve the speed and quality of IT’s response to business needs; and stop paying for-and waiting for-unknown future software innovations? With Rimini Street independent, third-party support for PeopleSoft software, you can—just as eight featured PeopleSoft customers have as they extended the lives of their ERP investments, freed up IT teams for critical projects, and funded new innovation and growth initiatives. Download this eBook to read about each of their decisions to embrace a Business-Driven Roadmap.
You don’t have to follow the restrictive and expensive vendor-dictated roadmaps for Oracle EBS. Break free from forced upgrades and budget-draining support packages. Use your IT budget to drive innovation and get the support you need to achieve your business goals. Independent, third-party support saves up to 90% annually on maintenance and support costs and allows organizations to control their own IT roadmap based on business needs – not vendor-dictated demands. In this ebook, you’ll meet eight Oracle EBS customers across manufacturing, retail, media, and packaged goods that made the switch to independent, third-party support with Rimini and achieved significant business success.
IT organizations are under pressure to begin a costly “rip-and-replace” implementation of S/4HANA. Many SAP customers may defer making an S/4HANA decision after evaluating its early maturity, cost and limited ROI, while others may say “no” to S/4HANA to evaluate other modern cloud applications. Others will place their bets and start the journey of implementing S/4HANA now. Regardless of the path they are considering, Rimini Street helps clients define their SAP strategy before, during and after the potential implementation of S/4HANA. This eBook highlights a few examples of how organizations like yours are optimizing their current and future ERP roadmaps with Rimini Street.
Independent, third-party software support saves 50% to 90% annually and frees up the IT team. Read this guide to see if third-party support is right for you.
The growing cost of yearly maintenance for Oracle ERP and Oracle Cloud systems drain enterprise innovation budgets and resources. NCH, a global leader in industrial, commercial, and institutional maintenance products and services, saves $2.5 million a year in maintenance costs with independent, third-party support. More than just savings, they are experiencing better response times, plus greater expertise and flexibility than traditional software vendor support. In the ebook, “The Real Costs and Risks of Oracle ERP and Oracle Cloud,” learn about Oracle support alternatives and why sticking with Oracle support might stunt enterprise growth and diminish ROI. Topics covered include: Walking away from costly annual maintenance fees, and reducing the need for the expertise and resources to keep pace with Oracle updates Understanding financially engineered deals that lead to vendor lock-in and long-term costs Comparing the true costs of staying with your vendor’s dictated roadmap versus the role of a hybrid approach Creating a Business-Driven Roadmap tailored to fit your business needs while reducing the occurrences of overpaying for unnecessary features and modules Looking at client examples of savings and benefits gained from switching to independent, third-party support With Rimini Street independent, third-party support for Oracle ERP software, you can regain control of your IT roadmap and join the growing number of enterprises that have reallocated budget, time, and organizational talent toward growth and innovation.
Staying on SAP’s path to the cloud can be riskier than you think, even if you delay the move to SAP S/4HANA. The slow road to S/4HANA is problematic. On the slow road, customers continue operating the deployed Business Suite and continue to pay for maintenance. This ensures an eventual upgrade path to S/4HANA, but at the risk of falling behind on innovation now. There is also significant risk if S/4HANA is slow to mature or misses the mark – or worse – which has happened with some SAP products. IT leaders wonder whether it’s time to make some kind of change. The fast road to S/4HANA has its own roadblocks. Customers can initiate a move to a new, unproven technology and application set now at a huge resource cost and risk, with the potential of being unable to fully support the business. While S/4HANA may eventually mature into a robust business platform, today it presents existing SAP customers with the prospect of a costly reimplementation that offers no obvious ROI. Most see it as new, expensive and risky to deploy. Draw Your Own Roadmap In reality, those are not the only choices. With third-party support from Rimini Street, you can cut the cost of ongoing support for SAP, reinvest the savings and avoid a forced migration to S/4HANA. Or you can use what you save with cost-effective, high-quality support to offset the expense of beginning the reimplementation of your ERP on S/4HANA – but at your own pace. In this research report, Rimini Street VP of Market Research Pat Phelan explains how to lower the cost and risk posed by SAP’s roadmap so you can focus on investments that drive competitive advantage.
Your Oracle Database is mature and stable; however, Oracle Database customers are concerned about: High Total Cost of Ownership (TCO) Improving performance, availability and security Limited/strict support for virtualization from Oracle This detailed white paper will help you understand your support options as it covers Oracle Lifetime Support Policy for Oracle Database including Oracle’s Virtualization Support Policy, the strategic roadmap ahead for Oracle Database applications by release and three actionable recommendations to consider when planning your database budget and strategy.
Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini Street, industry research firm Valoir analyzed the growing acceptance of third-party support, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Valoir found that in some instances, even ERP vendors reluctantly acknowledge the utility of third-party support as they focus efforts on the cloud. Third-party support has evolved into a strategic portfolio management tool for enterprise applications, gaining broader strategic acceptance from its origins as a cost containment tactic. Valoir found that its versatility facilitates: Innovation around the edges of a mature, highly functional ERP system Maximizing value from existing investments Taking a measured approach to cloud evolution Digital transformation Tactically, independent, third-party software support helps CIOs save resources and keep IT teams engaged with new initiatives rather than routine support. Strategically, it helps CIOs meet business objectives, demonstrate value, and move to a Business-Driven Roadmap from one dictated by an ERP vendor. In its report, Valoir specifically recognized Rimini Street for its: Breadth of knowledge and depth of support, featuring a dedicated engineer model Pure focus on independent, third-party support versus other IT or consulting services Track record of strong client relationships Value, service, price
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