The New CIO Mandate: An Impetus For Change
Forbes published an article by Stephen Salaets, CIO & SVP, Global Security, Quality and Internal Audit at Rimini Street, on how CIOs are being tasked to drive change and innovation within their organization by developing a business-driven IT roadmap. The article discusses that driving innovation to support the business is taking priority over transactional efficiency and standardization, ultimately supporting the business’ vision for competitive advantage and growth.
Gartner Research Report: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs
In this report, you will find dozens of insights around the challenges of pursuing digital growth while controlling costs. Among predictions and recommendations in the report:
Prediction: “SaaS vendors foster application ecosystems to increase the availability of niche, add-on functionality, resulting in increased lock-in for existing customers buying from these partners.”
Prediction: “Each year, support costs for legacy software increase, while the benefits gained from that support decrease, leading to more organizations seeking lower-cost third-party support options.”
Recommendation: Enterprises that have identified applications that they do not yet wish to move to the cloud should evaluate third-party support as an alternative to direct vendor support in order to maintain high-performing, existing software
Recommendation: Evaluation of third-party support as an alternative to vendor’s support in order to help fund future innovation while avoiding SaaS vendor lock-in and their increasing support costs
This must-read from Gartner enables IT leaders and sourcing/procurement/vendor management personnel to identify the trends and impacts of pursuing digital transformation in tandem with cost control.
Reference: Gartner, Inc. “Predicts 2020: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs.” December 18, 2019.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
The Impact of Moving to Independent, Third-Party Software Support
When organizations consider the amount of their IT budget that is spent on yearly maintenance, many focus primarily on the annual maintenance fees as a large and already-budgeted expense that must be paid without question.
But looking deeper at the total price of support, it can become apparent that millions of dollars are often unnecessarily wasted each year due to the outdated support model of software vendors.
This executive summary is derived from a Rimini Street impact study that was validated by independent analyst firm Nucleus Research. It confirms the significant savings that a sample of 70 Oracle and SAP licensees have realized by replacing their software vendor support with Rimini Street support.
Rimini Street CEO Discusses Global Expansion on CNBC’s Squawk Box
Rimini Street CEO Seth Ravin was featured in an interview on CNBC’s Squawk Box. Rimini Street has made recent headlines after announcing significant investments in leadership, sales and service delivery across APAC, Latin America and Europe, including new subsidiaries in Singapore and Mexico, a new regional director based in Singapore and launch of sales in Poland.