Eliminate over-spend on PeopleSoft support – Save at least 50% with third-party support

Many PeopleSoft customers are facing their final upgrade to PeopleSoft 9.2, followed by continuous updates, just to keep supported. If you are beginning to question the value they are receiving from their PeopleSoft roadmap compared to the cost. Here are some key facts around PeopleSoft to keep in mind:

All versions before release 9.2 are no longer “Fully Supported” according to Oracle– creating support gaps
Oracle has no PeopleSoft 9.3 currently on their roadmap, but has simply extended support through 2031 for 9.2
Nearly 70% of customers do not stay current with PeopleSoft 9.2 updates
Roughly 50% of customers have not applied a single new feature in PeopleSoft 9.2

(source: Oracle Lifetime Support Policy Guide – Oracle Applications)
(source: https://spearmc.com/wp-content/uploads/2015/11/03b.-HCM-Roadmap_FINAL.pdf)
(source: https://earlyadopter.com/2020/03/17/the-true-costs-and-burdens-of-oracles-continuous-innovation-model/)

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Many PeopleSoft customers are beginning to question the value they are receiving from their PeopleSoft roadmap compared to the cost. Here are some key facts around PeopleSoft to keep in mind:

All versions before release 9.2 are no longer “Fully Supported” according to Oracle- understand your support gaps
Oracle has no PeopleSoft 9.3 currently on their roadmap, but has simply extended support through 2031 for 9.2
Nearly 70% of customers do not stay current with PeopleSoft 9.2 updates
Roughly 50% of customers have not applied a single new feature in PeopleSoft 9.2
Nearly 87% of 9.2 images contain zero updates for one or more of your PeopleSoft modules – download analysis of over 800 PeopleSoft 9.2 updates

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“I view Rimini Street as an extension of my staff. Sure, they fix our issues. But they’re also there whenever we want to bounce ideas off of them; they consult with us about how we’re doing things. For my team, Rimini Street is an always-available source of industry best practices.”

Ramana Adibhatla Manager, Business Enterprise Applications

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“We didn’t see enough benefits in PeopleSoft 9.2 to justify taking the time and expense to upgrade. And Oracle’s cloud timeline is so vague that we won’t be looking at that seriously for at least a couple of years.”

Steve Cochrane IT Director

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“One of our goals was to become more flexible in our PeopleSoft applications upgrade strategy to be able to decide when and how we upgrade these tools. By archiving the PeopleSoft updates we were already entitled to, we were able to complete an upgrade while on independent support — and do it on our own timeline. If we want to upgrade in the future, that’s a choice we can make without outside pressure.”

Steve Jacobs IT Director

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“I would not hesitate to reach out to the Rimini Street Global Security Services team again. They were quickly able to identify the problem and lead us to an effective solution that mitigates Java deserialization with WebLogic.”

Jeff Bell Chief Information Security Officer

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