Award-Winning Support Services for JD Edwards Products

You know the importance of quality support for your JD Edwards software investment. Rimini Street has earned a decade of industry recognition for replacing Oracle support with premium-level support delivered by hundreds of professionals serving clients in more than 90 countries worldwide. The Rimini Street premium program for JDE includes support for a wide range of JDE World, OneWorld and EnterpriseOne products and releases. We offer managed services for both EnterpriseOne and World products, with deep technology expertise and troubleshooting skills in JDE products and tools.

Before you consider taking on a major JD Edwards upgrade or renewing your costly maintenance contract, talk to us. See how much you can save while gaining award-winning support services.

What Makes Rimini Street Different?

3,100+

clients
worldwide served

$4 Billion+

In Client
Savings to date

15 MINUTES

Call-back SLA for Critical Issues

15+ Years

Average experience
of Engineers

Suffering from cost pressures, prioritizing and meeting user demands, or limited time to learn new skills? We can help you.

By moving to Rimini Street's Premium JD Edwards Support Services, you get:

  • 24/7/365 access to your personal support engineer
  • Best-in-class SLA response
  • Tax, legal, and regulatory updates
  • Custom code support
  • Configuration and operational support

Oracle Products Supported


Why Our Clients Chose Rimini Street for Oracle Support

Supported JD Edwards Technical Components

Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all functional and technical aspects and components of your JD Edwards system, including:

BI Publisher
E1 Forms Design Assistant, Table Design Assistant, Table Conversion and all other JD Edwards tools
Object Configuration Manager
Red Stack/Blue Stack
Crystal Reports
Event Rules, Named Event Rules, C Business Functions
JDE Kernels
Performance Tuning
Scheduler

Calculate Your
Potential Savings

To date, Rimini Street clients have saved over $4B in total software maintenance costs. Calculate how much Rimini Street can save your organization.