Rimini Street, Inc.

Award-Winning Support Services for JD Edwards Products

You know the importance of quality support for your JD Edwards software investment. Rimini Street has earned a decade of industry recognition for replacing Oracle support with premium-level support delivered by hundreds of professionals serving clients in more than 90 countries worldwide. The Rimini Street premium program for JDE includes support for a wide range of JDE World, OneWorld and EnterpriseOne products and releases. We offer managed services for both EnterpriseOne and World products, with deep technology expertise and troubleshooting skills in JDE products and tools.

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Over 1,580 Companies have made the switch to Rimini Street

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$3B Total client savings to date

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15 Minute response SLA for critical issues

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15 Years average experience of assigned engineers

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Our JD Edwards experts specialize in:

E1 Forms Design Assistant, Table Design Assistant, Table Conversion and all other JD Edwards tools World: World Writer, Dream Writer, Financial Report Writer and all other JD Edwards tools
Event rules, Named event rules, C business functions
JDE Kernels
Object Configuration Manager
Object Management Workbench
Scheduler
Security
Crystal Reports
BI Publisher
Performance tuning
Red Stack/Blue Stack

By moving to Rimini Street’s Premium JD Edwards Support Services, you get:

  • 24/7/365 access to your personal support engineer
  • Best-in-class SLA response
  • No required upgrades or PUM images
  • Support for all PeopleSoft software releases and product lines
  • Tax, legal and regulatory updates
  • Custom code support
  • Configuration and operational support

Supported JD Edwards Technical Components

Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all functional and technical aspects and components of your JD Edwards system, including:

BI Publisher
Crystal Reports
E1 Forms Design Assistant, Table Design Assistant, Table Conversion and all other JD Edwards tools
Event Rules, Named Event Rules, C Business Functions
JDE Kernels
Object Configuration Manager
Performance Tuning
Red Stack/Blue Stack
Scheduler

Over 1,580 Companies have made the switch to Rimini Street

“As all CIO's are looking to maintain value, add value, we have to be innovative; we have to look at opportunities to do support for our JD Edwards and other environment in a cost effective way, while still gaining service. That is how Rimini Street came into our line of sight.”

Brian Murphy, former CIO, Dean Foods