Rimini Street, Inc.

Packaged CNC Support for JDE EnterpriseOne

You know the importance of quality support for your JD Edwards software investment. Rimini Street has earned a decade of industry recognition for replacing Oracle support with premium-level support delivered by hundreds of professionals serving clients in more than 90 countries worldwide.

In addition to a comprehensive support and maintenance program, Rimini Street offers configurable network computing (CNC) managed services for your JD Edwards EnterpriseOne software. Clients using our managed services for JDE enjoy personal service from the same expert Rimini Street team that provides their day-to-day JD Edwards support. Services include:

  • System administration
  • Development support
  • Technical support services
  • Reporting
  • System monitoring and optimization

More than 1,450 Companies have made the switch to Rimini Street

$2B Total client savings to date

15 Minute response SLA for critical issues

15 Years average experience of assigned engineers

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As time passes, it’s getting harder to find qualified CNC resources due to tight budgets and staff aging out and retiring. This is not an issue for JDE licensees who leverage Rimini Street as a single-source provider of both independent software support and JDE managed services. Our CNC managed services engineers specialize in:

  • Package builds for JDE
  • Package deployments for JDE
  • Development object promotions
  • Environment/data refreshes
  • Operational support
  • System monitoring
  • Additional 5-hour blocks of corrective action time
  • Monthly reporting
  • Special one-time fixed fee activities
  • Initial system health check
  • SOX audit reporting support
  • FDA audit reporting support
  • Performance tuning for JDE
  • Development support for JDE

CNC managed services designed to meet your individual needs.

Rimini Street CNC managed services are custom scoped and are designed to meet your individual needs. If you want CNC managed services that offer the ultimate in convenience, value, peace of mind and risk mitigation, talk to us.

More than 1,450 Companies have made the switch to Rimini Street

“As all CIO's are looking to maintain value, add value, we have to be innovative; we have to look at opportunities to do support for our JD Edwards and other environment in a cost effective way, while still gaining service. That is how Rimini Street came into our line of sight.”

Brian Murphy, former CIO, Dean Foods