Rimini Street, Inc.

Are High SAP Business Suite Maintenance Costs Constraining Your IT Budget?

You know the importance of quality support for your JD Edwards EnterpriseOne software investment. Rimini Street has earned a decade of industry recognition for replacing Oracle support with premium-level support delivered by hundreds of professionals serving clients in more than 90 countries worldwide.

We offer deep technology expertise and troubleshooting skills around the Oracle User Productivity Kit (UPK), Oracle BI Publisher and Genesis products used by many JD Edwards customers worldwide. Our experts specialize in:

  • E1 Forms Design Assistant, Table Design Assistant, Table Conversion and all other JD Edwards tools
  • World: World Writer, Dream Writer, Financial Report Writer and all other JD Edwards tools
  • Event Rules, named event rules, C business functions
  • JDE Kernels
  • Object Configuration Manager
  • Object Management Workbench
  • Scheduler
  • Security
  • Crystal Reports
  • BI Publisher
  • Performance tuning
  • Red Stack/Blue Stack
  • JD Edwards Cloud
  • Oracle Cloud

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IT purchases and annual maintenance fees are heavily scrutinized. Independent support for JDE E1 can free your budget to transform your enterprise's capabilities without the disruption of being tied to an ERP vendor's forced upgrade path.

Rimini Street premium support services for JDE E1 includes:

24/7/365 access to your Personal Support Engineer
Best-in-class SLA response
No required upgrades
Tax, legal and regulatory updates for JDE statutory and regulatory requirements
Custom code support
Configuration and operational support
Support for all EnterpriseOne releases (Including JDE E1 9.1 and JDE E1 9.2), including all product lines

Before you consider a major upgrade or signing on for yet another year of Oracle annual support, talk to us.

Supported JD Edwards Technical Components

Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all functional and technical aspects and components of your JD Edwards system, including:

BI Publisher
Crystal Reports
E1 Forms Design Assistant, Table Design Assistant, Table Conversion and all other JD Edwards tools
Event Rules, Named Event Rules, C Business Functions
JDE Kernels
Object Configuration Manager
Performance Tuning
Red Stack/Blue Stack

Over 1,800 active clients are supported by Rimini Street worldwide

“As all CIO's are looking to maintain value, add value, we have to be innovative; we have to look at opportunities to do support for our JD Edwards and other environment in a cost effective way, while still gaining service. That is how Rimini Street came into our line of sight.”

Brian Murphy, former CIO, Dean Foods