Award-Winning Support Services for JDE World Products

Before you consider taking on a major Oracle upgrade or renewing your costly maintenance contract, talk to us. See how much you can save while gaining award-winning support services.

Before you consider a major upgrade or signing on for yet another year of Oracle annual support, talk to us.

Rimini Street supports all JDE World products and releases (including JDE A9.1 support). In addition, we offer managed services for JD Edwards World, deep technology and interoperability expertise, and troubleshooting skills in JDE products and tools. Our expertise includes:

  • Package builds and deployments for JDE
  • Objects promotions
  • Support for third-party software interfaces
  • Environment/data refreshes
  • Operational support
  • System monitoring
  • Software Support
  • User Security
  • Case Management
  • Performance tuning for JDE
  • Development support for JDE

What Makes Rimini Street Different?

2,900+

clients
worldwide served

$4 Billion+

In Client
Savings to date

15 MINUTES

Call-back SLA for Critical Issues

15+ Years

Average experience
of Engineers

Want to keep running your current JDE World application? We can help you.

Looking at the JD Edwards World roadmap, you probably see no new features that interest you, and you are not convinced that EnterpriseOne is the way to go. Independent support for JD Edwards World can free your budget to transform your enterprise's capabilities without being tied to a vendor's forced upgrade path. Only with Rimini Street will you get better service, while cutting your costs in half compared to what you are paying the vendor today.

The Rimini Street premium support program for JDE World includes:

  • 24/7/365 access to your Personal Support Engineer
  • Best-in-class SLA response
  • Support for all JDE World products and releases
  • No required upgrades
  • Tax, legal and regulatory updates for JDE payroll statutory and regulatory requirements
  • Custom code support
  • Configuration and operational support

Supported JD Edwards Technical Components

Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all functional and technical aspects and components of your JD Edwards system, including:

BI Publisher
E1 Forms Design Assistant, Table Design Assistant, Table Conversion and all other JD Edwards tools
Object Configuration Manager
Red Stack/Blue Stack
Crystal Reports
Event Rules, Named Event Rules, C Business Functions
JDE Kernels
Performance Tuning
Scheduler

Oracle Products Supported


Why Our Clients Chose Rimini Street for Oracle Support

Calculate Your
Potential Savings

To date, Rimini Street clients have saved over $4B in total software maintenance costs. Calculate how much Rimini Street can save your organization.