TransGrid Switches Oracle Database Support to Rimini Street

Leading Australian high-voltage electricity transmission provider cites superior service and cost savings as key decision drivers for support provider change

LAS VEGAS, March 2, 2016 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM, today announced that TransGrid, an Australian high-voltage electricity transmission provider, switched its Oracle Database annual maintenance and support from the vendor to Rimini Street. The company switched to Rimini Street support in 2014 and immediately reduced its annual maintenance fees by 50 percent, allowing the company to direct substantial cost savings back into its IT budget.

“The primary driver for switching to Rimini Street was to reduce operating costs associated with our Oracle Database environment,” said Michael Milne, Planning & Architecture manager, TransGrid. “By making this move, we have saved 50 percent on all our previous maintenance and support costs, savings which can now be spent in more value-added initiatives rather than on maintenance of our stable, mature system. We no longer pay maintenance and support to the software vendor as we have done for the last 20 years – those days are over. That cost was no longer justifiable for the value received.”

Recently Privatized Company Presented With Strong Business Case; Service is “Second to None”

TransGrid is the high-voltage electricity network transmission provider for New South Wales. Its network comprises 99 bulk supply substations and more than 12,900 kilometers of high voltage transmission lines and cables. TransGrid also has a telecommunications carrier license and operates a telecommunications business offering data services, which are carried on its optical fiber transmission network. Previously a government-owned organization, TransGrid was successfully leased for 99 years to a consortium in December 2015.

“Rimini Street presented a strong business case to us – not only do we save money by switching to independent support, we also receive superior service and access to local experts on Oracle Database and software,” continued Milne.

The onboarding process of moving to Rimini Street took approximately six weeks. As part of the transition from vendor support to Rimini Street support, a comprehensive archive was compiled of the Oracle software updates that TransGrid had paid for and is entitled to utilize. TransGrid can continue to evolve their software at the time of their choosing, if and when there is a clear and compelling business case.

Milne emphasized that the TransGrid’s success with Rimini Street support is proof that it is unnecessary to automatically accept maintenance service contracts offered by the vendor. “Maintenance and support contracts from the software vendor are optional – and there are proven third-party support alternatives like Rimini Street available,” he said.

“With a model that includes skilled on-shore support engineers in Australia backed by hundreds of engineering resources around the world, Rimini Street is well-placed and experienced in helping Australian private, public and government sector organizations alike with their Oracle service and support needs,” said Andrew Powell, managing director, Rimini Street Asia Pacific. “In Australia, Rimini Street has an expert team of engineers on the ground that average over 15 years of experience working with Oracle products. The key differentiators of highly experienced resources, a broader service offering (that includes support for customizations/add ons at no additional fee) – combined with Rimini Street’s ultra-responsive service level commitments – sets Rimini Street apart from the software vendor and others. Rimini Street clients’ existing, mission-critical systems can run smoothly and in full legal compliance for a guaranteed minimum 15 years without any vendor support or required upgrades.”

In Australia and New Zealand, the rate of client acquisition is accelerating. Since opening its Australian subsidiary a few years ago, many clients – including nine ASX top 50 companies – have already switched their Oracle and SAP support to Rimini Street.

To learn more, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit https://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor relations contact:

Dean Pohl

Rimini Street, Inc.

+1 925-523-7636 dpohl@riministreet.com
Media relations contact:

Janet Ravin

Rimini Street, Inc.

+1 702-285-3532 pr@riministreet.com