Rimini Street, Inc.

Award-Winning Support Services for Hyperion Products

Rimini Street offers support, help and maintenance services for Hyperion products across the entire Oracle Hyperion product line. We also offer deep technology expertise and troubleshooting skills in Hyperion products and tools, and our Enterprise Performance Management (EPM) support for Hyperion is seamlessly integrated with our support program for Oracle Database and ERP applications — so you get the benefits of streamlined support from a single provider.

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Over 1,700 active clients are supported by Rimini Street worldwide

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$3B Total client savings to date

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15 Minute response SLA for critical issues

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15 Years average experience of assigned engineers

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Decreasing technology budgets, close scrutiny over IT purchases and paying annual maintenance fees without seeing significant investment in the application can be frustrating. Third-party support for Hyperion can help open up your annual budget so you can transform your enterprise's capabilities, without having to worry about expanding your staff. Only with Rimini Street will you get better service while cutting your costs in half compared to what you are paying the vendor today.

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Our program for Hyperion licensees includes support for:

Oracle Hyperion Planning (including Hyperion Workforce Planning, Hyperion Capital Asset Planning and Project Financial Planning)
Oracle Essbase
Oracle Hyperion Financial Management (HFM)
Oracle Hyperion Financial Close Management
Oracle Hyperion Strategic Finance
Oracle Financial Management Analytics

We also offer deep technology expertise and troubleshooting skills in all Oracle products and technology.

As a leader of your organization, you know the importance of quality support for your Hyperion software. Rimini Street has consistently been honored with Golden Bridge and Stevie awards for its premium-level support and superior customer service. The Rimini Street global service delivery team is made up of hundreds of professionals who support client operations in more than 90 countries worldwide. By moving to Rimini Street Premium Support Services for Hyperion products, you get:

  • 24/7/365 access to your personal support engineer
  • Best-in-class SLA response
  • Support for most Hyperion software releases and product lines
  • Configuration and operational support
  • Support for customizations

Self-support of your Hyperion software is risky. We can help you gain a better understanding of how to get more from the investments you've already made, what the possibilities are and how Rimini Street support services for Hyperion fit into your overall postmodern ERP strategy. Whether you're looking for gap support or a long-term solution or you are ready to make a real difference in your organization and redirect your IT budget dollars to true innovation, contact us today!